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kero&sin

Junior Member

Apple (iOS)
Posts

8

Ticket Nr. 18162287

Tue Jul 10, 2018 3:33 am
I‘ve lost my game progress...
please help me get my progress/ account back
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Tudor FromGameloft

Community Manager

Posts

14

Ticket Nr. 16281847

Tue Jul 10, 2018 2:08 pm
Thanks for sharing, kero!

We've informed the team so an agent will get back to you soon.

All the best! :D
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kero&sin

Junior Member

Apple (iOS)
Posts

8

Re: Ticket Nr. 16281847

Tue Jul 10, 2018 6:57 pm
Ok
thank you
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kero&sin

Junior Member

Apple (iOS)
Posts

8

Re: Ticket Nr. 16281847

Tue Jul 17, 2018 5:09 pm
how long does it take on average? :???:
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kero&sin

Junior Member

Apple (iOS)
Posts

8

Re: Ticket Nr. 16281847

Thu Jul 19, 2018 3:50 pm
help please..
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kero&sin

Junior Member

Apple (iOS)
Posts

8

Re: Ticket Nr. 16281847

Wed Jul 25, 2018 1:21 pm
i‘m still waiting for a agent  ::)
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kero&sin

Junior Member

Apple (iOS)
Posts

8

Re: Ticket Nr. 16281847 —> 18162287

Wed Apr 24, 2019 12:57 am
It has happened again....
My Progress was reset to the beginning  Image  what can i do now? 
Ticket-ID : 18162287
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Tudor FromGameloft

Community Manager

Posts

14

Ticket Nr. 18162287

Wed Apr 24, 2019 2:58 pm
Hey, kero!

As I have stated before, our team is currently looking into this issue and will be fixing it as soon as possible.

Thanks for bearing with us!
Stay strong!
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kero&sin

Junior Member

Apple (iOS)
Posts

8

Re: Ticket Nr. 18162287

Thu Apr 25, 2019 12:28 am
I hope „soon“ is realistic
last time i had to wait 13 weeks for an answer..
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Alessandro Latini

Junior Member

Windows PC
Posts

1

Re: Ticket Nr. 18162287

Thu Apr 25, 2019 10:19 am
Please restore my pg :(

Ticket ID:18168459

Thank you :)!