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Poma

Junior Member

Apple (iOS)
Posts

2

Немогу зайти

Sun Jul 08, 2018 9:34 am
случайно перескочил на другую учетную запись теперь немогу вернутся обратно что делать?
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Tudor FromGameloft

Community Manager

Posts

14

Немогу зайти

Tue Jul 10, 2018 2:25 pm
Hey, Poma!

Please report this with our Customer Care team as well. They'll be able to identify your account and help you recover it. Just use the in-game option to get in contact with them. ;)

All the best!
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Poma

Junior Member

Apple (iOS)
Posts

2

Re: Немогу зайти

Wed Jul 11, 2018 6:52 pm
Как к ним обратится можете пошагово обьяснить
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Tudor FromGameloft

Community Manager

Posts

14

Немогу зайти

Thu Jul 12, 2018 2:46 pm
Hey, Poma!

From the game, select the "G" in the top left corner on the screen. From there, select the Customer Care option. This will open your internet browser on our support page. On the bottom of the first page (Popular/Hot) you will find the "I didn't find an answer option". Select it, then select the Contact Us option. This will open up our support form. Fill it out and it will be sent to our CC team. You will also get an automated response that contains your ticket ID.
Hope this helps! :D

All the best!