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Ersin_Ucar

Junior Member

Apple (iOS)
Posts

11

Dungen Hunter 5 no connection

Sun Sep 03, 2017 9:40 pm
Username: ps4ce
level: forgot but 110+

my account is not connect the server 
Image
Ios firmware (no mods)
playing since 3year
give my account back or fix this i cant play this game since 2016
Sorry for english but there is no turkish forum
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AlexYs FromGameloft

Community Manager

Posts

7306

Dungen Hunter 5 no connection

Tue Sep 05, 2017 11:39 am
Hello Ersin_Ucar, sorry for the troubles. For this issue to be investigated properly you'll have to open a trouble ticket with customer care. In order to do that please fill this online support form: http://support.gameloft.com/Home/SupportForm/364/. Once you've submitted the ticket one of our dedicated agents will reach you via email to provide you further technical assistance. Best regards.
Community Support Manager @ DML / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
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ykosinets

Junior Member

Apple TV (iOS)
Posts

1

Re: Dungen Hunter 5 no connection

Thu Nov 22, 2018 8:43 pm
Same problem with first load on latest Apple TV 4K (64).
Reloading and reinstalling gives no results, and even more, I getting same problem with "Modern Combat 5".
But, at the same time, everithing ok with my iphone apps.
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Tudor FromGameloft

Community Manager

Posts

14

Dungen Hunter 5 no connection

Fri Nov 23, 2018 11:32 am
Hey there, ykosinets!

We're sorry to hear that! Please try turning your device off for a few minutes and restart your network. If this does not help, please reach out to our Customer Care team as they'll be able to assist you further. You can reach them by accessing this link: https://support.gameloft.com/ and selecting the DH5 tab. Once you submit a ticket with our team, they'll get back to you and assist you.

All the best, Hunter!