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Holmes.conan

Junior Member

Google Play (Android)
Posts

2

Re: server error (ticket ID : 18056363)

Mon Apr 08, 2019 4:37 pm
Hi Tudor ,

Thank you for reply. I will keep contact CS via email for my account problem. 

Have a nice day.
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Tudor FromGameloft

Community Manager

Posts

14

Awesome, Holmes!

Let me know how it works out. ;)
Hope to see you back in the fight in no time!

Stay strong!
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MassLysteria

Junior Member

Google Play (Android)
Posts

9

Same here... After being unable to connect, my character is lost.
Ticket id: 18161193
Thank you!
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kero&sin

Junior Member

Apple (iOS)
Posts

8

Same here...
It has happened again....
My Progress was reset to the beginning :x  what can i do now? 
Ticket-ID : 18162287
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Tudor FromGameloft

Community Manager

Posts

14

Hey, guys!

Rest assured that, at the moment, this issue is our highest priority so the team is working on a fix. I'll be forwarding your tickets to have this handled ASAP.
Thank you for understanding and for all your patience!

See you in the fight, Hunters!
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Thomas-Mercer

Junior Member

Windows PC
Posts

4

Location

portugal

i hope the ticket no is the same but ive not had any reply and progress and items are still gone ,
and when takeing peoples time and money is the only thing you realy need to keep so please return my progress to close enough with in a day or two before the loss, i mean you most have logs or what
thanks 
greenpirate - dvn6srv
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Sco0ter

Junior Member

Apple (iOS)
Posts

1

I ALSO HAVE LOST MINE!!! CAN ANYONE HELP ME GET MY CHAR BACK PLEASE!!!!!
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Tudor FromGameloft

Community Manager

Posts

14

Hello, fellow Hunters!

I know I may sound like a broken record, but please first report it with our Customer Care team using the in-game option and then share your ticket ID with me here. ;)
Thanks a ton for understanding!

Stay strong!