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Focaccina

Senior Member

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347

Oh well, I'll wait for a quick reply so.

*cross fingers*
Image

Odyssey of a Ticket:
viewtopic.php?f=2101&t=292575
Shocking interview with a Dungeon Hunter 5 Developer: https://www.youtube.com/watch?v=fUUhn8Oyxvo by ghostwheel
How it actually works the whole WC system: 
https://www.youtube.com/watch?v=TOa0-S7nN2o thanks to Aragorn, son of Arathorn
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AlexYs FromGameloft

Community Manager

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Hi, I believe that Simone or one of his colleagues will contact you tomorrow, or the day after tomorrow at the latest with some positive news.
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Focaccina

Senior Member

Posts

347

AlexYs FromGameloft wrote:
Hi, I believe that Simone or one of his colleagues will contact you tomorrow, or the day after tomorrow at the latest with some positive news.
 

Finally this odyssey has reached the light after a long dark tunnel... here the reply I got yesterday by Simone from Italian C.C.
Grazie per la tua infinita pazienza.
Thank you for your endless patience.

Dopo un'approfondita analisi ed investigazione sulla problematica da te riscontrata, il dipartimento tecnico ha provveduto ad accreditare l'oggetto mancante.
After a thorough analysis and investigation on the problem you encountered, the technical department has taken steps to credit the missing object.

Riceverai un messaggio all'interno del gioco, non appena avvierai l'applicazione collegata ad una rete WiFi.
You will receive a message within the game, not just then launch the application connected to a WiFi network.

Ci scusiamo per la lunga attesa e ti ringraziamo nuovamente per la tua pazienza.
Sorry for the long wait and we thank you again for your patience.

Following the proof in-game:

Image

All's well that ends well, right? Oh well, after about 70 days... ::)

Honestly I still have doubts about the efficiency of C.C.... let's see for next problem i'll hit :P

So this thread can be closed.

p.s. Thanks to AlexYs for steadiness.
Image

Odyssey of a Ticket:
viewtopic.php?f=2101&t=292575
Shocking interview with a Dungeon Hunter 5 Developer: https://www.youtube.com/watch?v=fUUhn8Oyxvo by ghostwheel
How it actually works the whole WC system: 
https://www.youtube.com/watch?v=TOa0-S7nN2o thanks to Aragorn, son of Arathorn
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AlexYs FromGameloft

Community Manager

Posts

7332

Hi, for the past few days I've had several discussions back and forth regarding your case and I'm relieved that they've finally took care of your issue. As for the waiting time...well, you already know how that went and I'm really disappointed that it took this long for this case to be concluded. Oh well, at least now if you'll need future assistance the process will go more smoothly. Best regards and thread locked as per your request.