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Focaccina

Senior Member

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347

This topic it's a simple "bump" from a now-forgotten help-subforum: 
viewtopic.php?f=1914&t=287827
Good day,

here again... this time for the daily reward of 30th October.

The complain it's easy, I simple didn't get the armor from the daily event after logged for 30 days in October month.
The armor in question it's a 3tier darkness armor (the corrosion or vileplate one).

For AlexYs, the first ticket (#10784171) is in English and the second one in Italian (#10784194)

Thanks

p.s. I'm not the only one who complain about: viewtopic.php?f=1816&t=287443


I send my ticket(s) at nov 02, and I received an aswer at nov, 10 with "I would like to inform you that I sent the information to the department responsible for further verification.
We will contact you as soon as we have an answer to your case".


Today it's nov, 16. So? I must waiting further? :(
Image

Odyssey of a Ticket:
viewtopic.php?f=2101&t=292575
Shocking interview with a Dungeon Hunter 5 Developer: https://www.youtube.com/watch?v=fUUhn8Oyxvo by ghostwheel
How it actually works the whole WC system: 
https://www.youtube.com/watch?v=TOa0-S7nN2o thanks to Aragorn, son of Arathorn
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LunaRossa

Senior Member

Posts

109

Today it's nov, 16. So? I must waiting further? Image

You don't have to wait any more. The armor is gone, so your ticket. Life is short and has nothing to do with this game, go outside and enjoy it.

Have a nice day.
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Focaccina

Senior Member

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347

Lo so che è tutta fatica sprecata la mia... ma se non ci si "lamenta", le cose non cambiano no? ;) Uno/a le prova un pò tutte...
Image

Odyssey of a Ticket:
viewtopic.php?f=2101&t=292575
Shocking interview with a Dungeon Hunter 5 Developer: https://www.youtube.com/watch?v=fUUhn8Oyxvo by ghostwheel
How it actually works the whole WC system: 
https://www.youtube.com/watch?v=TOa0-S7nN2o thanks to Aragorn, son of Arathorn
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LunaRossa

Senior Member

Posts

109

prova a guardare questo thread: viewtopic.php?f=2099&t=290471
dal 5 di ottobre fino al 25 non mi aggiornava nulla nel gioco. Alla fine ho scoperto che come effetto collaterale potevo versare alla mia gilda senza spendere.
Sono uscito da quella gilda e ne ho creata una apposta, dove ho versato parecchi miliardi e mi sono portato uno dei bonus al 10%.
Ho scoperto anche come risolvere il problema, mi sono offerto di dare queste informazioni dietro compenso ovviamente, ma ... indovina?

Fino a oggi sembra che la cosa non gli interessi, anche se io ho solo chiesto un compenso nel gioco, mica soldi veri.

E non ti cito le risposte evasive che finora hanno dato, sembrano avvocati invece che softweristi.

Cmq riquardo la tua affermazione
Lo so che è tutta fatica sprecata la mia... ma se non ci si "lamenta", le cose non cambiano no? Image Uno/a le prova un pò tutte...


ti ricordi di Ustica e del muro di gomma? quà è uguale.

Ciao e buona giornata
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Focaccina

Senior Member

Posts

347

I don't like "bump" my topics... but I want an asnwer about my ticket(s). :/
Image

Odyssey of a Ticket:
viewtopic.php?f=2101&t=292575
Shocking interview with a Dungeon Hunter 5 Developer: https://www.youtube.com/watch?v=fUUhn8Oyxvo by ghostwheel
How it actually works the whole WC system: 
https://www.youtube.com/watch?v=TOa0-S7nN2o thanks to Aragorn, son of Arathorn
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AlexYs FromGameloft

Community Manager

Posts

7332

Hello Focaccina, I've emailed the Italian agent who's handling your case to see what's the status of your issue on the dev side. I've also asked her to contact you as soon as possible with a progress update. Kind regards.
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Focaccina

Senior Member

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347

Thank you AlexYs!
I really afraid that my tickets had reached oblivion... :(
Image

Odyssey of a Ticket:
viewtopic.php?f=2101&t=292575
Shocking interview with a Dungeon Hunter 5 Developer: https://www.youtube.com/watch?v=fUUhn8Oyxvo by ghostwheel
How it actually works the whole WC system: 
https://www.youtube.com/watch?v=TOa0-S7nN2o thanks to Aragorn, son of Arathorn
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Focaccina

Senior Member

Posts

347

My fears were confirmed after all... my ticket is dropped in oblivion.

I just back from shorts vacation and no Italian agent send me any reply yet... and with today are 20 days without any further comunication.

So, until I will be contacted by a Custom Care agent (english or italian... I don't care anymore) I'll bump this topic everyday.

And... it's not for the armor reward but for a matter of principle.
Image

Odyssey of a Ticket:
viewtopic.php?f=2101&t=292575
Shocking interview with a Dungeon Hunter 5 Developer: https://www.youtube.com/watch?v=fUUhn8Oyxvo by ghostwheel
How it actually works the whole WC system: 
https://www.youtube.com/watch?v=TOa0-S7nN2o thanks to Aragorn, son of Arathorn
User avatar

Focaccina

Senior Member

Posts

347

 bump 
Image

Odyssey of a Ticket:
viewtopic.php?f=2101&t=292575
Shocking interview with a Dungeon Hunter 5 Developer: https://www.youtube.com/watch?v=fUUhn8Oyxvo by ghostwheel
How it actually works the whole WC system: 
https://www.youtube.com/watch?v=TOa0-S7nN2o thanks to Aragorn, son of Arathorn
User avatar

Focaccina

Senior Member

Posts

347

 bump 
Image

Odyssey of a Ticket:
viewtopic.php?f=2101&t=292575
Shocking interview with a Dungeon Hunter 5 Developer: https://www.youtube.com/watch?v=fUUhn8Oyxvo by ghostwheel
How it actually works the whole WC system: 
https://www.youtube.com/watch?v=TOa0-S7nN2o thanks to Aragorn, son of Arathorn