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Gameloft_Jp

Retired Community Manager

Posts

2174

Location

Montreal

Dungeon Hunter 5 Forums Rules

Wed Nov 04, 2015 2:44 pm
Welcome !

You’ll find here a vibrant community of knowledgeable and friendly Bounty Hunters. Our goal is to offer a place which will foster insightful, respectful, helpful, and most of all fun conversations.

To reach this goal, we’ll need everyone to respect the following guidelines.

In a nutshell
  1. Don’t be rude or disrespectful.
  2. Respect the Gameloft teams and the other players
  3. Report any bad stuff
  4. We’ll remove all content infringing the guidelines.
  5. We won’t hesitate to ban people to maintain a nice community
  6. Last but not least, Don’t feed the trolls.        
In details

Here’s a non-exhaustive list of what we deem inappropriate on our forums. This kind of content will be removed, and might get you banned (temporarily or permanently).

Remember that moderators reserve the right to remove anything that might appear inappropriate. So ask yourself “Is this bad?” before hitting the “post reply” button ;)

Spam
It’s a big no-no. It’ll get deleted and author will be banned.

Personal attacks
Whether it’s directed to other players or Gameloft employees, it’s a huge nope. It’ll get deleted and author will be banned.
It’s unconstructive, unhelpful, and makes our forums an unfriendly place. That’s not what we want.
Ask yourself how you’d react if you were called in negative terms. Not good presumably. So don’t do it.

Illegal activities
One of the quickest ways to get a permanent ban. Hacks, cheats, etc… don’t belong here.

NSFW / gross content
Clearly not authorized. If you wouldn’t share it with a kid, it doesn’t belong on our forums. And yeah, you’ll get banned.

Racism, sexism, or any kind of discrimination
Do we really have to specify that this is unforgiveable ? Instant-permanent-ban.

Trolling
Doesn’t bring much to the debate. Will get deleted, and might get you banned. Be smarter than that.
And if you see a Troll. Don’t feed it. Smash it by reporting it to moderators.

Offensive username or content
Will get deleted or username randomly changed. Don’t be gross!

Multiple Accounts / Cross posting
It’s totally counter-productive.  Thus we don’t tolerate that.

Bashing / Complaining
Nothing is perfect in life. We’re here to listen and interact. But be constructive.
Don’t just come complaining for anything. Sustain your argument with facts and be open to debate and listening. And don’t infringe on any of the rules above if you want to raise a complaint.
As a rule of thumb : we’re totally open to suggestions and complaints. But be a grown-up and be smart. Bring a constructive debate.
That’s the best way to induce changes in the game.
Don’t bash blindly. It’s disrespectful and mean and unconstructive. It’ll get you banned.

Abuses
For instance of the reporting system or any other. We’ll see it and we’ll get in touch.

“First Post Rule”
As a rule of thumb, if your first post on the forums infringe on any of the guidelines above, you’ll get banned.
See this forum as a friendly place that you’ll join to interact with fellow passionate and have great conversations. If you’re here for something else, don’t bother coming.

Moderation
A team of moderators is roaming the forums to ensure this remains the cool place we’re trying to build

Aren’t all these rules censorship ?
That’s seeing a half-empty glass. We’re seeing it differently.
We’re striving to offer a place to foster great conversations, and will remove people or content that might harm that endeavor.
Maybe at other places you can do differently, but here this is our rules. We’ll do anything necessary to maintain that standards.
If you aren’t happy with it, we’re sorry, but we invite you to find another forum to join.
Finally, moderators have the final words on whether it’s in the guidelines or not. If they believe it doesn’t, they can take any measure they’ll believe to be necessary.
(Bottom line: don’t try to appeal their decisions).

Forum structure
  1. Please respect it !
  2. Post in the appropriate forums.
  3. Please keep it clean and organized.
  4.  Please use proper and informative titles (Avoid “HELP !!!!!!” for instance – we don’t have the time to clean up for everyone, so we might remove these posts).

Last but not least
We’re trying to build a great community place. Please work with us to reach that goal. Not against us.

Enjoy yourselves,

The Dungeon Hunter 5 Community Team.
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masnovid3

Junior Member

Posts

6

Location

indonesia

reward not recheived

Fri Mar 25, 2016 1:36 am
hai gameloft i am not recheive my reward i need it to evolution my gear 450 position. .and i just recheived 3 boster and 40 gem but i dont get orb. fireball to evolution. C.mon i spent more than 150 gem i just need the ORB 
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vetaisckow

Junior Member

Posts

9

Re: Dungeon Hunter 5 Forums Rules

Tue May 24, 2016 7:34 pm
Estimados Dungeon y administradores o facilitadores:
Estoy de acuerdo con las reglas ya que esto es clave a la hora de tomar desiciones, el respeto y la buena comunicacion deben ser valorados en todo momento, para asi valorar o estudiar lo que realmente importa, la buena comunicacion y participacion de los que interactuan en el juego. Con respecto del tema en si, respeto y buenas practicas de comunicacion, yo soy de lengua español latinoamericano, entonces en el chat suceden cosas molestas, como en la fluides de los mensajes, tambien siendo censuradas palabras que no son ofensivas, si se puede por favor me gustaria que vieran eso puntal ya que como medida temporal "tenemos" con mis amigos del clan, idear nuevas formas de escribir lo que deseamos comunicar, XD pero bueno eso no es urgente lo que si concuerdo con ustedes es que ¿Tienen control del chat global? ya que es ahi donde ocurren varias cituaciones desagradables, donde miembros o jugadores se insultan o vituperan, interrumpiendo la sana comunicacion y siendo de gran estorbo para los comentarios o tips de ayuda para los que queremos ayuda o cooperacion para avanzar en temas del mismo juego...bueno sin mas decir que son ustedes tambien quienes esperamos puedan mediar en esta situacion ya que las reglas estan dadas, tambien se entiende que nosotros somos los que denunciamos a los que cometen faltas grabes contra las buenas practicas del juego! ( en soporte envie un mensaje donde tengo un problema personal de mi fluides de juego, problemas despues de terminar un evento) agradecendo esta oportunidad por el juego y por sdarnos la satisfaccion y/ o solucion a nuestas inquietudes! 

Gracias Saludos Cordiales, vetaisckow, lider de clan, Warriors Crew.
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NizmoPlayZ

Junior Member

Posts

1

Re: Dungeon Hunter 5 Forums Rules

Sat Jun 18, 2016 4:47 am
Hi i just wanna know where can do my ban appeal would be okay if one of your developers or admins posted a direct link to it thank you :)
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Raulm

Junior Member

Posts

2

Re: Dungeon Hunter 5 Forums Rules

Wed Jul 20, 2016 4:37 am
Hi, Im sick and tired of waiting for you to fixed the game right. I've spent on your game .. Real money ok ! All I wanted is clear all this issue, fix the game so everyone can enjoy your game. I'm not asking you to compensate me but I think I have to be compensated for this one . Imagine can't play for almost a week and what do you expect from me and the other players who also spend ! I got patience here but it's too long for me to wait . All I got is automated reply. Thank you for listening from CLANDIANPH guild. I'm the guild leader without a name
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Raulm

Junior Member

Posts

2

Re: Dungeon Hunter 5 Forums Rules

Fri Jul 22, 2016 3:56 am
What's wrong with the compensation it says free chest and there's nothing on my chest. And is this joke Gameloft! You gave me compensation for 50gems! Look the guy who is a freeloader got all the event items and gems but you rewarded him 100 gems! Me I spend ¥25,000 in yen and I wasn't able to play for almost a week and you just gave me 50 gems .. Common cut the crap, I want my proper compensation here
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kafafi96

Junior Member

Posts

2

Re: Dungeon Hunter 5 Forums Rules

Sat Aug 20, 2016 5:20 pm
i lost my account please i need help
thank you!
no avatar

Darryl_Del Agua

Junior Member

Posts

9

Re: Dungeon Hunter 5 Forums Rules

Sun Aug 28, 2016 2:25 am
Gameloft you mess up a lot. Banning ppl. without giving them a reason. Ripping ppl. off as I see you have done from reading other posts. PPL. should ban you!!!
no avatar

Санек

Junior Member

Posts

6

Re: Dungeon Hunter 5 Forums Rules

Thu Oct 20, 2016 4:56 pm
Уважаемые доброе время суток.Как мне восстановить прогресс игры,он у меня обнулился,пишу в Тех поддержку а там молчат.
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_Ragnar_

Junior Member

Google Play (Android)
Posts

25

Re: Dungeon Hunter 5 Forums Rules

Thu Oct 27, 2016 6:38 pm
I beg help! Dungeon hunter5 did roll back without my knowledge. I even nepisal about rollback. Thus I potâr items and progress. Ask to return me progressive games, and punish those who did it.