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fhmeansrock

Junior Member

Apple (iOS)
Posts

6

[Resolved] [VIP 11] Escalate a ticket

Fri Jul 24, 2020 1:39 am
Hi, staff:

In two month of play, I am already a VIP 10 (marginal to VIP 11) in the game, however recently I experience lost of progress as I fiddled with facebook account migration.

Tickets [20729863] have been raised to address that, but there is no response after 4 days of waiting.

I want to escalate this ticket to prevent the issue from falling thru the cracks.

Please let me know, appreciated.
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fhmeansrock

Junior Member

Apple (iOS)
Posts

6

Re: [VIP 11] Escalate a ticket

Mon Jul 27, 2020 9:49 pm
A week without any response.
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Juraj Mikulička

Junior Member

Google Play (Android)
Posts

1

Re: [VIP 11] Escalate a ticket

Wed Jul 29, 2020 4:10 pm
I have a big problem in SH tournament...I got no reward for last tournament 85 gems for rest in TOP2. I have ticket 20751675 already all week sent to gameloft and still nothing to do with it :( :( :(.
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fhmeansrock

Junior Member

Apple (iOS)
Posts

6

Re: [VIP 11] Escalate a ticket

Sat Aug 01, 2020 8:24 pm
my issue has been resolved thru email with customer support folks.