no avatar

Daharyus

Junior Member

Windows PC
Posts

1

Tengo un problema con mi cuenta siempre que me conecte juego un rato y se me cierra juego en windows creo que es un error de mi cuenta la tengo con mi facebook felipe9323@gmail.com. me gustaria que me ayudaran gracias.
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Tudor FromGameloft

Community Manager

Posts

14

Hey, guys!

Thanks for letting us know! Please try restarting your device and your network. If this does not help, reach out to our Customer Care team as they'll be able to assist you further. You can reach them using this link: https://support.gameloft.com/

Keep me posted and have a great one!
no avatar

Steenpuist

Junior Member

Apple TV (iOS)
Posts

1

Same issue here. I can play on iPhone & iPad. But Apple TV is no go.
Connection is fine here too. It happens with wifi / ethernet.
Turning of devices for several minutes (router / apple-tv). Even deinstalled, reinstalled. Same issue.
Logged out Game Center logged in.

What I notice that during my registration on the forum I get regular error 504 gateway timeout :nginx


Tried to reach contact customer support, but i have no options to start a new topic. So no idea how to contact them, can only reply to an existing topic, but not create one.
no avatar

Fats

Junior Member

Apple (iOS)
Posts

1

I've had the same problem. I can play on an iphone, but when I try to connect on Apple TV, I get the 'cannot connect to server' error. I've downloaded/reloaded, closed other streaming apps, all the things. Nothing has changed a thing.

I've been waiting for 2 months for Customer Care to give me anything of substance. Each response says they are reaching out to the game dev's, but that they haven't responded yet.

What is going on with this? The forums all helpfully point me towards Customer Care, Customer Care says only the dev's can help and that they aren't answering. Can I get some help here or what?
no avatar

John Williams

Junior Member

Windows PC
Posts

2

Can not connect to server, check internet connection.
This is all I can get for the past week. Is there something wrong with the servers? Windows PC
no avatar

Migetsu

Junior Member

Google Play (Android)
Posts

2

I'm having this issue on android
no avatar

Hossein Esmaeili

Junior Member

Apple (iOS)
Posts

4

The game does not connect to my Facebook to recover it
I deleted the game twice and reinstalled it, but the problem was not solved
I turned it off on Facebook and ran the game, but I couldn't connect to Facebook
My game specifications:
name:KingImmortal
Id: 1398581516899464
level:160

You can help me
User avatar

MechWarriorZero

Junior Member

Apple TV (iOS)
Posts

2

I have the same issue too and Modern Combat 5 also has the same issue
no avatar

harduboiludu

Junior Member

Windows PC
Posts

1

Re: dungeon hunter 5 crashes

Wed Jul 08, 2020 10:54 am
hello,
my game keeps crashing when i load it. after i updated to update 39 it started crashing. most of the time it shows the load screen but then nothing happens. after update 40 came out i updated my game but still have the same problem. i tried resetting the game, also reinstalled it a few times but it didnt help. please help me. i play on windows and my ingame name is shako. i was level 160.
thank you in advance