no avatar

darkgeo

Junior Member

Windows PC
Posts

14

I LOST MY ACCOUNT

Mon May 14, 2018 5:55 pm
I reinstalled the windows then I installed the game I played the tutorial up to level 6 I entered the email address darkg48@yahoo.com and the barlo account appeared and not the dark account please help me. id game dh5 facebook is 1222197067816052. thank you. the issue occurred on 6 May 2018. My ticket id is 15837277
Attachments
IMG_20180507_190122.jpg
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darkg48

Junior Member

Windows PC
Posts

3

Re: I LOST MY ACCOUNT

Wed May 16, 2018 5:35 am
The problem persist. Please help me recover my DARK account.
Attachments
IMG_20180513_182146.jpg
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Tudor FromGameloft

Community Manager

Posts

0

I LOST MY ACCOUNT

Thu May 17, 2018 9:20 am
Hey darkg48!

Thanks for sharing your ticket. I've just escalated your case so an agent should reach out to you as soon as possible. ;)

See you in the fight, Hunter!
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darkgeo

Junior Member

Windows PC
Posts

14

Re: I LOST MY ACCOUNT

Sat May 19, 2018 5:23 am
Thank you, Mr. Tudor for your attention, and I look forward to resolving my case :-|
no avatar

darkg48

Junior Member

Windows PC
Posts

3

Re: I LOST MY ACCOUNT

Mon May 21, 2018 9:05 am
Hello no change the problem persists :'( :'( :'(
Attachments
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darkgeo

Junior Member

Windows PC
Posts

14

Re: I LOST MY ACCOUNT

Wed May 23, 2018 6:17 am
HELLO MR. NESTOR . I FOLLOWED THE STEPS YOU SAID . THE CODE IS dc2493 . THANK YOU FOR YOUR ATTENTION
Attachments
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Tudor FromGameloft

Community Manager

Posts

0

I LOST MY ACCOUNT

Wed May 23, 2018 1:29 pm
Hey darkgeo!

Please send your game ID to Nestor through the email discussion you're having with him, as he's not on the Forum. ;)

See you in the fight, Hunter! :D
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darkgeo

Junior Member

Windows PC
Posts

14

Re: I LOST MY ACCOUNT

Wed May 23, 2018 2:36 pm
I understand thank you ;)
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darkgeo

Junior Member

Windows PC
Posts

14

Re: I LOST MY ACCOUNT

Fri Jun 01, 2018 4:57 am
Hello. The problem persists there is no change in my Dark profile. I followed the steps that told me to do the email I sent back and did not get any response. Please help me recover the Dark profile. Best regards
Attachments
IMG_20180507_190122.jpg
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darkgeo

Junior Member

Windows PC
Posts

14

Re: I LOST MY ACCOUNT

Sat Jun 02, 2018 10:37 am
Hello Mr. Tudor
Thank you for your help in recovering my account
Problem resolved account is recovered
Once again thank you very much for your help
Best regards
Attachments
IMG_20180602_121547.jpg
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