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Windows PC


Ticket ID: 14370685 [#SZX-77821-743] reported: Wednesday, 18 October 2017 22:54 at support@gameloft.comUndepending of Version Windows 10 Pro build 1703 or 1709 64 bit
a critical Startup Failure of DungeonHunter 5, Loading Start Logo Gameloftoccurs occurs after the upgrade:Application Error Event ID 1000
Level: ErrorGeneral:
Name of the application that failed: DH5_W8. exe, version:, timestamp: 0X59E13FCE
Name of the defective module: elbase. dll, Version: 10.0.15063.502, timestamp: 0xc3955624
Exception code: 0XC00000FD
Error Offset: 0X000E70C2
ID of the failed process: 0x233c
Start time of the faulty application: 0X01D3497B78E5B9AA
Path of bad application: C:Program FilesWindowsAppsA278AB0D. dungeonhunter5_ _x86__h6adky7gbf63m  DH5_W8. exe
Path of defective module: C:WINDOWSSystem32KERNELBASE.dll
Report ID: 5a3cc5d4-175f-4bb7-b6d8-75954170b489
Full name of the failed package: A278AB0D. Dungeonhunter5_ _x86__h6adky7gbf63m
Application ID that is relative to the failed package: appApparently you have a defective package distributed, because even after uninstallation and new installation The same problem occurs,
The crash at startup.The affected DLL is a component of .NET-System feature included .NET 4.7 on Windows 10 64 bit, X86 ArchitectureAlso an authorization extension for my Windows user to the application directory
"C:Program FilesWindowsAppsA278AB0D. dungeonhunter5_ _x86__h6adky7gbf63m "
does not bring you any further, no success.In mail traffic to I have already sent 3 system DMP files for analysisPlease - this is no joke - me and several other DH5 users have Massive Problems caused by this update.
If the update version (current patch) is installed via the store, you cannot start DH5, the connection initialization will no longer take place
and we cannot use the gameplay.