User avatar

Rei_Leão

Senior Member

Posts

311

Re: Android - Progress Reset issue

Wed Mar 15, 2017 5:51 pm
Hi,

Here my game still closes after starting, I could not play last week because of that, and I can't even play this week either.
My Ticket ID: 12994378

Tks for the attention.
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Killuminati722

Junior Member

Posts

7

Re: Android - Progress Reset issue

Sun Mar 19, 2017 9:52 am
My ign is DESTROYER and my account reset to the beginning of the game, I did tutorial and it still did not restore my progress, could you please restore my account as soon as possible. I have been waiting for a couple days now and submitted multiple tickets with no response back.  Ign: DESTROYER Email: kooly7222@gmail.comTicket ID: 13011652
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Gameloft_Max

Community Manager

Posts

913

Location

Montreal

Join Date: Mon Jun 20, 2016 9:21 pm

Re: Android - Progress Reset issue

Mon Mar 20, 2017 7:17 pm
Ok thank you for letting me know, I will forward those tickets to the team, telling them the issue is not fixed for you.
Community Manager for Dungeon Hunter.
Report hackers/cheaters to me in PM or to CC. Forum posts will be deleted. Thank you!
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J.C. of N.M.L

Senior Member

Posts

167

Re: Android - Progress Reset issue

Tue Mar 21, 2017 2:10 am
B_frank wrote:
Gameloft_Max wrote:
Hello,

We have released a fix this morning for Android. Could you please come back to me if you still have issues connecting to the game?

Thanks a lot!

 

good to hear! i was uneffected but my friend was and confirmed his account is back

i hope you guys hook these people up with a nice compensation package, they missed atleast 2 chests from the anniversery calender plus so much other stuff

Um, yeah....Nope. missed 4 days received zero compensation.
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AcidReflux

Junior Member

Posts

12

Re: Android - Progress Reset issue

Tue Mar 21, 2017 8:41 pm
Is there a hope for fixing this thing.
We lost 20 days,thats too much daily dungeons,evo mats,fusion boosters,daily calender,they probably kicked me from guild.