no compensation 4 weeks later....

Hi

I cant' view my posts so don't know if there was a response on the sugar rush compensation conversation

Conversation ID: #312717

Spent around 1000 gems as well as hatching and breeding tokens only to have the game pulled. so many gems spent as co-leader in one of the top clans on Windows APA

Please forward to CC as I only have the acknowledgement email and nothing else.

[AlexYs FromGameloft]

Hi phoenix_rising, sorry to hear that your ticket has gone answered for such a long while. I've pinged Customer Care team about your case and they'll be following up on it as soon as possible. Best regards.

thanks AlexYs

[AlexYs FromGameloft]

Happy to be of assistance, phoenix_rising. By the way, I believe that the folks from Customer Care have resolved the issue and I hope you're satisfied with the resolution provided. All the best.