Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
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BSG

Junior Member

Windows PC
Posts

5

Game is not openig only the loading screen remains open and nothing else in my windows 10 pro version 20H2 pc please help.
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Dragon Mania Legends 03.02.2021 14_53_13.png
please help
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AlexYs FromGameloft

Community Manager

Posts

7338

Hello, please see this thread for possible solutions to your issue: viewtopic.php?f=1798&t=710862&start=10#p4115678. I recommend the one from the last page since you're on Windows PC and it's better to just use the Windows Credentials Manager to delete the corrupted game credentials. Hopefully your game is also linked with your Facebook or Microsoft account so you can retrieve your progress after clearing the DML game credentials.
Community Support Manager @ DML / LLHU
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.