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Runedragon

Senior Member

Amazon Mobile (Kindle)
Posts

122

I got ripped off!

Fri Jan 15, 2021 9:25 pm
Today I purchased what was presented to me as Enchantment Tickets at the Whale Mart. The tickets were yellow with stars on them in the graphic. But when I confirmed the purchase, the tickets were changed to the purple ones! I did NOT want those! This is a ripoff, and I want an exchange or a refund!
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AlexYs FromGameloft

Community Manager

Posts

7338

I got ripped off!

Wed Jan 20, 2021 9:43 am
Hi Runedragon, sorry for the delayed response. Have you reach out to Customer Care about this purchase issue you've experienced? If not, please do so as they have the necessary means to handle these type of matters. To contact them go to Settings - Customer Care and press on the chat icon in the top right corner of the screen. Best regards.
Community Support Manager @ DML / LLHU
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.