Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
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anniesap

Member

Google Play (Android)
Posts

89

Location

Italia

Hi, I just finished the 4th round of Boss Challenge and although I should have received the Costume dragon, he's nowhere to be found.
Not in the inventory, not in the nest, not even in the challenge itself.
Has it disappeared?
Could someone please tell me how or where can I get the dragon I have earned?

It seems more and more bugs are coming out from the last update....

Thank you in advance.
Leader of ARGYLE Clan, Level 15, League 4, Android EUR
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Romulus

Member

Google Play (Android)
Posts

48

Happened to me too. Where is the dragon?
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Cassie_5678

Junior Member

Google Play (Android)
Posts

7

Same problem here. I contacted CC, not sure if that will help me much for Eagle, which I really wanted to try for.

Cassie
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Надежда.Н

Junior Member

Google Play (Android)
Posts

1

Здравствуйте, и я присоединяюсь к выше сказонному ,,дракона костюмный я не получила после 4 раунда..Обидно до слез ,теперь и орла не получу. Почему ни кто не реагирует, я обратилась в поддержку и ни кокого ответа нет до сих пор.
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Kreshna

Junior Member

Google Play (Android)
Posts

7

Pareil pour moi j'ai gagner le dragon costume mais il m'a pas était ajouté à l'inventaire !!!! C'est quoi ce délire ???
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Chirno

Junior Member

Apple (iOS)
Posts

1

I’m not very happy not getting my Costume dragon so now I’m screwed not getting the Eagle either. Like those bug make me stop playing this game. I hope my support report help me get my Costume and maybe the eagle since I have zero when time passing by.
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rodneyfournier

Junior Member

Windows PC
Posts

11

Location

jackson, mi

Same here, put in a ticket 27 hours ago. No reply. Your ticket ID is 18049061

No Costume, means no Eagle and time is running out - FAST!!
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Cassie_5678

Junior Member

Google Play (Android)
Posts

7

Not really expecting a reply during the weekend but really hoping this can be handled urgently tomorrow. My ticket ID is 18049679.
Thanks,

Cassie
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anniesap

Member

Google Play (Android)
Posts

89

Location

Italia

The CC replied to me this morning, saying that they had a look into the issue and found out that was beyond their possibilities as customer care service to solve the problem and escalated to the technical department.
Meaning that it is a big bug, and that I won't be able to take part in the breeding of Eagle dragon.
Very good. :-(
Leader of ARGYLE Clan, Level 15, League 4, Android EUR
We are looking for members who ARE active!
If you can take actively part in clan events, you are welcome! :-)
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rodneyfournier

Junior Member

Windows PC
Posts

11

Location

jackson, mi

Nothing on my tickets, but its only been 45 hours! They should give Eagle breeding Tokens out after we get Costume. But then again, that would be good customer service, which I don't expect....