Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
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mathandar

Junior Member

Google Play (Android)
Posts

7

Windows issue..game will not update.

Fri Apr 05, 2019 10:41 pm
Been a week since last update. Wife's older windows tablet will not update. This happens often with her updates. She wants to transfer this game to her iPad this time..how can we do that when can't get into the game! What is the process.
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CritterFeeder

MVP / Dragon Elder

Windows PC
Posts

3556

Re: Windows issue..game will not update.

Sat Apr 06, 2019 12:09 am
Check out this thread - viewtopic.php?f=2089&t=651047. A lot of it will seem irrelevant, but if you read through from page 1, it tells what you need to know to retrieve an old account, the platform transfer process, and some of the potential problems.
Device/Platform: Surface Pro running Windows 10
Server: EUR (EUR GOLD)
Game connection: XBox, FB​

Recruitment code game 1: 1c8c00
​Recruitment code game 2:
ac808d
A Dragon for Every Occasion 
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mathandar

Junior Member

Google Play (Android)
Posts

7

Re: Windows issue..game will not update.

Sat Apr 06, 2019 4:11 am
Thanks..a lot that info I knew, but can't connect to game at all do to update issue..to request help - reinstall leads us back to update issue and game not loading. But I see in the thread there is a way to contact them here, thanks..will try that...link within thread does not work..minor issue.