Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
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Nguyen Duyen

Junior Member

Google Play (Android)
Posts

13

Re: Adds are not loading...again

Wed Feb 06, 2019 5:49 am
Dear Sir Andras
There are problem with my friend that His ACC ( *NamVH1* level 150, in clan Super Elders.) Can't login game after update 4.3 version.
He is very sad so much.
Although he have contacted to request Customer Care but you cant check and fix error to help him.

It is Disappointing when he can't login his ACC.
we also couldn't visit his ACC cause Game will be escaped.
I hope Sir Andras can see this and you can check and fix this error as soon as.
He is a passion and passion player. He always play hard and stick this game for over 4 years.
Waiting for helping... As soon as
Thanks Sir
no avatar

Nguyen Duyen

Junior Member

Google Play (Android)
Posts

13

Re: Adds are not loading...again

Wed Feb 06, 2019 5:50 am
Dear Sir Andras
There are problem with my friend that His ACC ( *NamVH1* level 150, in clan Super Elders.) Can't login game after update 4.3 version.
He is very sad so much.
Although he have contacted to request Customer Care but you cant check and fix error to help him.

It is Disappointing when he can't login his ACC.
we also couldn't visit his ACC cause Game will be escaped.
I hope Sir Andras can see this and you can check and fix this error as soon as.
He is a passion and passion player. He always play hard and stick this game for over 4 years.
Waiting for helping... As soon as
Thanks Sir
User avatar

Ionut_Vladulescu

Senior Member

Google Play (Android)
Posts

202

Re: Adds are not loading...again

Wed Feb 06, 2019 5:27 pm
Hello!  i'm really tired from these problems with the adds...no adds aren't again loading just like in the first post here one add is totally black and it doesn't load everytime i enter the game and try otto's lotto or skip breedings. It is exactly the same thing that happened to me in the first message posted on this topic.
Attachments
screenshot_2019-02-06-18-28-17.png
screenshot_2019-02-06-18-28-17.png (65.4 KiB) Viewed 97 times
Old player for new stuff...and some FUN
Recruitment code: 8eaf36  -  Android EUR~GOLD

 
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AlexYs FromGameloft

Community Manager

Posts

7280

Adds are not loading...again

Fri Feb 08, 2019 12:12 pm
@Nguyen Duyen I've responded to the issue from your post here: viewtopic.php?f=1798&t=674482#p3615328. Please don't spam unrelated threads with your friend's problem. Thank you.

@onut_Vladulescu I'll forward the details about the new problematic advert on to the ads support team for further investigation. I'll update you with their feedback once I have it.

Edit: The ad has been blocked and should no longer appear on your device.
Community Support Manager @ DML / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
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Ionut_Vladulescu

Senior Member

Google Play (Android)
Posts

202

Re: Adds are not loading...again

Sun Feb 10, 2019 10:35 pm
Ok, now it seems that the other adds are loading very good with no problems. Thank you Alexys for all the support for this issue.
Old player for new stuff...and some FUN
Recruitment code: 8eaf36  -  Android EUR~GOLD

 
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AlexYs FromGameloft

Community Manager

Posts

7280

Adds are not loading...again

Tue Feb 12, 2019 2:24 pm
No problem whatsoever, Ionut. :)
Community Support Manager @ DML / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
User avatar

Ionut_Vladulescu

Senior Member

Google Play (Android)
Posts

202

Re: Adds are not loading...again

Mon Feb 18, 2019 2:45 pm
Hello Alexys, today i saw another problem video like the previous one. I can't believe it that another one appeared again. It seems that is the only type of videos which my tablet does not support.
Attachments
screenshot_2019-02-18-15-46-13.png
screenshot_2019-02-18-15-46-13.png (43.21 KiB) Viewed 54 times
Old player for new stuff...and some FUN
Recruitment code: 8eaf36  -  Android EUR~GOLD

 
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AlexYs FromGameloft

Community Manager

Posts

7280

Adds are not loading...again

Tue Feb 19, 2019 12:39 pm
Thanks for letting me know, I'll ask the ads support team to look into it. I'll update you once I have their feedback. All the best.
Community Support Manager @ DML / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
User avatar

Ionut_Vladulescu

Senior Member

Google Play (Android)
Posts

202

Re: Adds are not loading...again

Thu Feb 21, 2019 5:12 pm
I'm still waiting, Alexys...
Old player for new stuff...and some FUN
Recruitment code: 8eaf36  -  Android EUR~GOLD

 
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titans gameloft

Junior Member

Windows PC
Posts

2

Re: Adds are not loading...again

Fri Feb 22, 2019 9:35 am
server problem fix soon