Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
no avatar


Junior Member

Google Play TV (Android)


The game resetted himself

Wed Nov 14, 2018 3:28 pm
Still no answer from the customer service, I still have the problem. This morning I opened the game and instead of being at level 76 it was at level 1. It started at the beginning again. I don't know what has appened, 'cause I haven't done anything. It must be a bug or something. Please fix it. I don't wanna lose my progress. And I don't wanna play again from the beginning. I won't.
User avatar

AlexYs FromGameloft

Community Manager



The game resetted himself

Fri Nov 16, 2018 1:05 pm
Hello, I've provided an answer regarding your issue in this linked thread: viewtopic.php?f=1798&t=660250#p3527894. We'll continue the discussion there. The other threads will be locked.
Community Support Manager @ DML / LLHU
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.