Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
no avatar


Junior Member

Google Play TV (Android)


The game broke up

Wed Nov 14, 2018 11:54 am
This morning, when I opened the game, all my progress, dragons, clan were all gone. It reseted by himself. I haven't done nothing. From the level 76 Iwas, now I am at 1. Please fix the problem, cause I don't wanna lose everything. If I have to play it again from level 1, I won't play again.
User avatar

AlexYs FromGameloft

Community Manager



The game broke up

Fri Nov 16, 2018 1:04 pm
Hello, I've provided an answer regarding your issue in this linked thread: viewtopic.php?f=1798&t=660250#p3527894. We'll continue the discussion there. The other threads will be locked.
Community Support Manager @ DML / LLHU
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.