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patrick66

Senior Member

Google Play (Android)
Posts

106

Android APA server ,
Code : a192b4
.
Hi , I know this is RNG but explore 3 months or more everyday everytime I can 
but "0" success to get a single shard sound weird.
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CritterFeeder

MVP / Dragon Elder

Windows PC
Posts

3068

Not really. I think every player ends up with one ruin that's just plain stubborn! Chronos is at level 5 in my main game and every single round had one, although the initial unlocking was the worst. I'm trying for level 3 in my second game and it's the same thing - all shards from every ruin but the last and that one has given up only one shard. Now it won't recommend more than one dragon over level 18 when the search level is at 30 :(
Device/Platform: Lenovo Flex 5 and Surface Pro 3, running Windows 10
Server: EUR (EUR GOLD)
Game connection: XBox, FB​

Recruitment code game 1: 1c8c00
​Recruitment code game 2:
ac808d
A Dragon for Every Occasion 
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patrick66

Senior Member

Google Play (Android)
Posts

106

@Gameloft
Can you please check and confirm ?
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AlexYs FromGameloft

Community Manager

Posts

7641

Hello! I don't have access to this kind of information, however, feel free to check with Customer Care. They'll be able to verify your account logs to see if everything is as it should. Thanks.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.