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ILSherry

Junior Member

Windows PC
Posts

6

Lost FRIGG

Mon Oct 29, 2018 4:08 am
Just hatched Frigg and accidentally sold her instead of placing her. Please help. Just spent 1500 gems for 175 tickets and only got 45 divine pieces. Please help me. 

Desperate,

Sherry
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dbcurrie

Dragon Mentor

Windows PC
Posts

1094

Location

USA

Join Date: Fri Feb 24, 2017 8:06 am

Re: Lost FRIGG

Mon Oct 29, 2018 4:40 am
Contact customer service - they're the only ones who can return things to you.

After you get your ticket number, if you don't get any action after a few days, post your ticket number here and ask for it to be looked into.

In my experience, they're pretty good about fixing things like this. No need to panic.
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AlexYs FromGameloft

Community Manager

Posts

7641

Lost FRIGG

Tue Oct 30, 2018 1:50 pm
That's awful, Sherry. :( Please let me know your ticket ID once you've managed to open one with Customer Care. I'll then ask the DML support agents to fast track a solution for you. All the best.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.