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johnna1975

Veteran

Google Play (Android)
Posts

1170

Donation Box empty

Fri Oct 26, 2018 2:23 am
Hi Alex,
My dontion box tis week is empty. It doesn't show how much I have donated and what is my limit.
Any ideas?
Thanks
Yoni
YoniHaimovich/ b0248f/ 5. 11.2015/ 532 unique dragons/ Love, Sumo, Briar, Zeus, Plushie, Gentelman, Polar Bear, Crumbly all 80 ****/ ID: d2460h
Yoni Sleepovich/ 60b8a2/ 30.5.2016/ 525 unique dragons/ Torch, Autumn ,Vortex, Hades, Posh, Springtime, Crumbly all 80 ****/ Id: 82d0c4
Level 150 Proud Leader of DMD and DMD2
Both Android Eur
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AlexYs FromGameloft

Community Manager

Posts

7276

Donation Box empty

Tue Oct 30, 2018 12:59 pm
Hi Yoni, sorry for the late reply. Are both of your games affected by this issue? Have other clan members reported the same unusual behavior? Looking forward to your reply.
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johnna1975

Veteran

Google Play (Android)
Posts

1170

Re: Donation Box empty

Mon Nov 05, 2018 12:38 am
I will take a look again when the next event begins
YoniHaimovich/ b0248f/ 5. 11.2015/ 532 unique dragons/ Love, Sumo, Briar, Zeus, Plushie, Gentelman, Polar Bear, Crumbly all 80 ****/ ID: d2460h
Yoni Sleepovich/ 60b8a2/ 30.5.2016/ 525 unique dragons/ Torch, Autumn ,Vortex, Hades, Posh, Springtime, Crumbly all 80 ****/ Id: 82d0c4
Level 150 Proud Leader of DMD and DMD2
Both Android Eur
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AlexYs FromGameloft

Community Manager

Posts

7276

Donation Box empty

Mon Nov 05, 2018 3:31 pm
Okay, please let me know how it goes.
Community Support Manager @ DML / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
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johnna1975

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Google Play (Android)
Posts

1170

Re: Donation Box empty

Tue Nov 06, 2018 5:25 am
Hi Alex 
im afraid that visual glitch is still there.
Attachments
Screenshot_2018-11-06-05-18-26-1.png
Screenshot_2018-11-06-05-18-26-1.png (484.53 KiB) Viewed 142 times
YoniHaimovich/ b0248f/ 5. 11.2015/ 532 unique dragons/ Love, Sumo, Briar, Zeus, Plushie, Gentelman, Polar Bear, Crumbly all 80 ****/ ID: d2460h
Yoni Sleepovich/ 60b8a2/ 30.5.2016/ 525 unique dragons/ Torch, Autumn ,Vortex, Hades, Posh, Springtime, Crumbly all 80 ****/ Id: 82d0c4
Level 150 Proud Leader of DMD and DMD2
Both Android Eur
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AlexYs FromGameloft

Community Manager

Posts

7276

Donation Box empty

Tue Nov 06, 2018 3:46 pm
Sorry to hear that, Yoni. I'll be asking the devs to look into that. I'll keep you posted.
Community Support Manager @ DML / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
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johnna1975

Veteran

Google Play (Android)
Posts

1170

Re: Donation Box empty

Tue Nov 13, 2018 11:56 pm
Hi Alex,

The problem is still not solved. It is not too bad but the disadvantage is that I don't know if I can donate more ingredients wen the box is empty
YoniHaimovich/ b0248f/ 5. 11.2015/ 532 unique dragons/ Love, Sumo, Briar, Zeus, Plushie, Gentelman, Polar Bear, Crumbly all 80 ****/ ID: d2460h
Yoni Sleepovich/ 60b8a2/ 30.5.2016/ 525 unique dragons/ Torch, Autumn ,Vortex, Hades, Posh, Springtime, Crumbly all 80 ****/ Id: 82d0c4
Level 150 Proud Leader of DMD and DMD2
Both Android Eur
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dbcurrie

Dragon Mentor

Windows PC
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1303

Location

USA

Join Date: Fri Feb 24, 2017 8:06 am

Re: Donation Box empty

Thu Nov 15, 2018 9:26 am
Well, this is interesting. I've never seen that box with anything in it on either my Windows or my Kindle game.

Just recently, I saw the empty box pop up on one of the games. I'm not sure which one it was. I thought it was some weird visual glitch and it popped up and disappeared so I didn't pay much attention. It hasn't happened since.

It would be really nice if there was a box that popped up showing how much I've donated or how much more I can donate. I didn't know that such a thing existed until I saw this thread ... so obviously I didn't report it because I didn't know it was missing.
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soukupmi

MVP / Dragon Elder

Windows Phone
Posts

2143

Join Date: Sat Dec 05, 2015 12:43 am

Re: Donation Box empty

Thu Nov 15, 2018 11:06 pm
I noticed that I have the same glitch in my game as Yoni.
The box contains no text. Or maybe yellow text on yellow background...

Why do the devs insist on changing things in perfectly working conditions?
A dragon, a dragon,
I swear I saw a dragon....
Windows Lumia 650, Windows 10 mobile
Recruitment code: 1e1ec
Playing on Windows [EUR] since 16.1.2015
Top 50 Clan: Angel power (29/50)
- active players welcome
Join us at the Wiki - http://dragon-mania-legends-wiki.mobga.me/Main_Page
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AlexYs FromGameloft

Community Manager

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7276

Donation Box empty

Fri Nov 16, 2018 2:06 pm
Hey Yoni, unfortunately the Android devs are looking into the issue still. As soon as I have their feedback I'll reply to this thread. Sorry I can't be of more help. :(

@dbcurrie I'be be sending your suggestion on to the devs as that could be a good QOL addition. Speaking about this one, btw: "It would be really nice if there was a box that popped up showing how much I've donated or how much more I can donate."
Community Support Manager @ DML / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.