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johnna1975

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Google Play (Android)
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778

Donation Box empty

Fri Oct 26, 2018 2:23 am
Hi Alex,
My dontion box tis week is empty. It doesn't show how much I have donated and what is my limit.
Any ideas?
Thanks
Yoni
YoniHaimovich/ b0248f/ 5 November 2015/ 455 unique dragons/ Love, Sumo, Briar, Zeus, Plushie, Gentelman, Polar Bear all 80 ****
Yoni Sleepovich/ 60b8a2/ 30.5.2016/ 441 unique dragons/ Torch, Autumn ,Vortex, Hades, Posh, Springtime  all 80 ****
Level 150 Proud Leader of DMD and DMD2
 
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AlexYs FromGameloft

Community Manager

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7641

Donation Box empty

Tue Oct 30, 2018 12:59 pm
Hi Yoni, sorry for the late reply. Are both of your games affected by this issue? Have other clan members reported the same unusual behavior? Looking forward to your reply.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
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johnna1975

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Google Play (Android)
Posts

778

Re: Donation Box empty

Mon Nov 05, 2018 12:38 am
I will take a look again when the next event begins
YoniHaimovich/ b0248f/ 5 November 2015/ 455 unique dragons/ Love, Sumo, Briar, Zeus, Plushie, Gentelman, Polar Bear all 80 ****
Yoni Sleepovich/ 60b8a2/ 30.5.2016/ 441 unique dragons/ Torch, Autumn ,Vortex, Hades, Posh, Springtime  all 80 ****
Level 150 Proud Leader of DMD and DMD2
 
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AlexYs FromGameloft

Community Manager

Posts

7641

Donation Box empty

Mon Nov 05, 2018 3:31 pm
Okay, please let me know how it goes.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
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johnna1975

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Google Play (Android)
Posts

778

Re: Donation Box empty

Tue Nov 06, 2018 5:25 am
Hi Alex 
im afraid that visual glitch is still there.
Attachments
Screenshot_2018-11-06-05-18-26-1.png
Screenshot_2018-11-06-05-18-26-1.png (484.53 KiB) Viewed 31 times
YoniHaimovich/ b0248f/ 5 November 2015/ 455 unique dragons/ Love, Sumo, Briar, Zeus, Plushie, Gentelman, Polar Bear all 80 ****
Yoni Sleepovich/ 60b8a2/ 30.5.2016/ 441 unique dragons/ Torch, Autumn ,Vortex, Hades, Posh, Springtime  all 80 ****
Level 150 Proud Leader of DMD and DMD2
 
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AlexYs FromGameloft

Community Manager

Posts

7641

Donation Box empty

Tue Nov 06, 2018 3:46 pm
Sorry to hear that, Yoni. I'll be asking the devs to look into that. I'll keep you posted.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
User avatar

johnna1975

Veteran

Google Play (Android)
Posts

778

Re: Donation Box empty

Tue Nov 13, 2018 11:56 pm
Hi Alex,

The problem is still not solved. It is not too bad but the disadvantage is that I don't know if I can donate more ingredients wen the box is empty
YoniHaimovich/ b0248f/ 5 November 2015/ 455 unique dragons/ Love, Sumo, Briar, Zeus, Plushie, Gentelman, Polar Bear all 80 ****
Yoni Sleepovich/ 60b8a2/ 30.5.2016/ 441 unique dragons/ Torch, Autumn ,Vortex, Hades, Posh, Springtime  all 80 ****
Level 150 Proud Leader of DMD and DMD2