Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
no avatar

Emilien Guy

Junior Member

Google Play (Android)
Posts

6

[LOST] Jester Dragon

Sun Oct 07, 2018 9:16 pm
Hi,

I think it's better to create a new subject.
Since 2 or 3 october 2018, i've won your event in Dragon Mania Legends. I had the present bur he isn't my account/inventory
This is my ticket : 16857150
It will be cool from your part to receive an answer =)

Sorry for my bad english :'( 


Have a good day !
User avatar

AlexYs FromGameloft

Community Manager

Posts

7639

[LOST] Jester Dragon

Mon Oct 08, 2018 1:56 pm
Hey, just sent a reminder about your case to our FR Customer Care team. I expect you should get contact shortly via email.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
no avatar

Emilien Guy

Junior Member

Google Play (Android)
Posts

6

Re: [LOST] Jester Dragon

Thu Oct 11, 2018 2:06 pm
Hey !

You expect... Nobody send an email.
FR CustomerCareTeam did nothing for my problem. No answer, no Drake in the inventory.
User avatar

AlexYs FromGameloft

Community Manager

Posts

7639

[LOST] Jester Dragon

Thu Oct 11, 2018 3:11 pm
Hey, really sorry that you haven't been contacted as of yet. :( I've asked them to assign someone else to your ticket. Best regards.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
no avatar

Emilien Guy

Junior Member

Google Play (Android)
Posts

6

Re: [LOST] Jester Dragon

Thu Oct 11, 2018 7:32 pm
Thanks man ! =)
User avatar

AlexYs FromGameloft

Community Manager

Posts

7639

[LOST] Jester Dragon

Fri Oct 12, 2018 10:04 am
No worries, hope the issue gets resolved asap!
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.