Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
User avatar

AlexYs FromGameloft

Community Manager

Posts

7639

Re: New advert crashes game

Fri Oct 12, 2018 1:03 pm
Quick update: The ads support team managed to locate the the problematic ad and temporarily blacklisted it from your device while the issue is being investigated. Thanks.
no avatar

mikebagnall

Member

Apple (iOS)
Posts

42

Re: New advert crashes game

Mon Oct 22, 2018 4:28 pm
Thank you for resolving that for me it's appreciated.

However you've now added a Ben 10 advert and it gets as far as loading the logo before black screening and crashing the game. Not ideal when there's free tickets to be had from Otto's lotto and you can't watch any videos. If someone could have a look at that one it would be hugely appreciated.

thanks
Mike
no avatar

JxS

Junior Member

Google Play (Android)
Posts

1

Re: New advert crashes game

Mon Oct 22, 2018 8:08 pm
Hi,
i have a problem with the LEGO City 'interactive' style ad crashing the game.  Initially it just wouldn't end & I had to quit the ad which then crashed the game. Now it crashes while loading the ad.  Game will then not restart for a while after. I am having to avoid reward bids/Otto's vids
Am in UK

cron