palamax wrote:Thanks for the update, at this point should be a better choice to realize a way to move the progress to other OS/platform, soon enough windows 8.1 is not gonna work anymore, should all player lose theyr progress?
Yes, unfortunately, Windows 8.1 is out of any support except critical security updates (even the original version of Windows 10 no longer gets mainstream support). However, your progress remains on the Windows EUR or APA servers. If you upgrade to Windows10 on your current device, you simply get DML updates from the Windows 10 store; if you buy a new Windows 10 device, as long as your game is linked to Facebook and/or XBox, just download a fresh copy of DML onto the new device, connect to your FB or XBox account, select the correct progress, and start playing.
If you don't want to (or can't) upgrade to Windows 10, you can put in a request to Customer Care to transfer your progress to the iOS or Android platform. It's a manual transfer that can take days or weeks, depending on workload, but your entire progress - dragons, islands, habitats, gold, food and gems - is moved over. What doesn't move is your friends list or clan, as the members of both remain on the old platform.