Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
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Junior Member

Apple (iOS)


Problem ! I lost my account!

Tue Jul 10, 2018 1:43 pm
=12ptHelp me ! When I downloaded the game again, I wont connect to the old account (level 59) through Facebook ,then accidentally rejected the offer and now my old account is not tied to anything and how do I go to it now? Is that possible ? Help!
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AlexYs FromGameloft

Community Manager



Problem ! I lost my account!

Fri Jul 13, 2018 11:38 am
Hi katushka, please reach out to customer care and explain to them what happened: viewtopic.php?f=2089&t=637383. They gladly help you recover your lvl 59 account. Best regards.
Community Support Manager @ DML / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.