Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
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Junior Member

Apple (iOS)


Problem ! I lost my account!

Tue Jul 10, 2018 1:43 pm
=12ptHelp me ! When I downloaded the game again, I wont connect to the old account (level 59) through Facebook ,then accidentally rejected the offer and now my old account is not tied to anything and how do I go to it now? Is that possible ? Help!
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AlexYs FromGameloft

Community Manager



Problem ! I lost my account!

Fri Jul 13, 2018 11:38 am
Hi katushka, please reach out to customer care and explain to them what happened: viewtopic.php?f=2089&t=637383. They gladly help you recover your lvl 59 account. Best regards.
Community Support Manager
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.