Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
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Pyro2

Junior Member

Google Play (Android)
Posts

1

Trouble with events

Mon Jul 09, 2018 1:49 pm
I have a level 8 account that won 1st place in the Screaming Eagles event but I never received my patriot dragon. Is it because I haven't unlocked the energy, shadow, and light elements yet?
recruitment code: 57f26ec
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Farson

Junior Member

Google Play (Android)
Posts

2

Re: Trouble with events

Mon Jul 09, 2018 6:19 pm
same problem
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AlexYs FromGameloft

Community Manager

Posts

7633

Trouble with events

Tue Jul 10, 2018 1:32 pm
Hello, please note that there might be some delay with the delivery of the rewards, and sometimes it can take up to 24h to receive them. If the aforementioned period has passed and you still haven't receive your prize, please open a support ticket with customer care (viewtopic.php?f=1798&t=637383#p3354893). The customer care agents will gladly help you out with this issue. Thanks a bunch.
Community Support Manager
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.