Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
no avatar

Night wish

Junior Member

Windows Phone


Lost my account

Sun Jul 01, 2018 9:08 pm
hi I was wondering if you could help me I was just trying to login to my account and it wouldn’t not let me and I had just purchased something I would not like to lose
User avatar

AlexYs FromGameloft

Community Manager



Lost my account

Mon Jul 02, 2018 3:14 pm
Hi Night wish, you'll require the assistance of our customer care team if you can't recover your progress by logging in with your social network account. In order to reach out to them, please go to Settings > Customer Care > scroll down the FAQs, press "My issue was not listed" > Contact us. The support agents will follow up to assist you from there on. Thanks.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.