Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
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Pino Costa

Junior Member

Windows PC
Posts

5

change name

Thu Jun 14, 2018 12:27 pm
How can you change the name, on windows PC platform?
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CritterFeeder

MVP / Dragon Elder

Windows PC
Posts

2400

Re: change name

Thu Jun 14, 2018 2:56 pm
If you mean your in-game name, on any platform go to Options > Settings > Select Nickname. If you haven't had the option appear before, the first name change will be free (select your own or let the game assign a random name); each change after that costs 5 gems.

Be careful when typing in the box - it doesn't work without at least one character in it. Just place the cursor at the end of the current name and backspace, stop before the last character, type at least one new character, then delete the last old character
Device/Platform: Surface Pro 3 and Lumia 735, both running Windows 10
Server: EUR (EUR GOLD)
Game connection: XBox, FB​

Recruitment code game 1: 1c8c00
​Recruitment code game 2:
ac808d
A Dragon for Every Occasion 
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Pino Costa

Junior Member

Windows PC
Posts

5

Re: change name

Thu Jun 14, 2018 10:46 pm
I in options I do not have the voice,Select Nickname. That's why I asked how I could do to change the name in the game.
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AlexYs FromGameloft

Community Manager

Posts

7626

change name

Fri Jun 15, 2018 1:06 pm
Hi, are you certain that you've followed CritterFeeder's instructions correctly? The Select Nickname button should be the 4th option from top to bottom under the Settings menu (pic attached).
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select_nickname.PNG
select_nickname.PNG (949.54 KiB) Viewed 48 times
Community Support Manager
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
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Pino Costa

Junior Member

Windows PC
Posts

5

Re: change name

Fri Jun 15, 2018 8:36 pm
See, i no have this setting
Attachments
not have nickname.PNG
No have this setting nickname
not have nickname.PNG (460.2 KiB) Viewed 44 times
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Pino Costa

Junior Member

Windows PC
Posts

5

Nobody can help me with this problem? what should I do?
thank you...
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Pino Costa

Junior Member

Windows PC
Posts

5

Re: change name

Sat Jun 16, 2018 8:20 pm
My ticket number is 16071509
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CritterFeeder

MVP / Dragon Elder

Windows PC
Posts

2400

Re: change name

Sat Jun 16, 2018 10:07 pm
Looks like you already did what you should - contact CC. AlexYs usually has weekends off, so it'll probably be Monday before he can check on the status.
Device/Platform: Surface Pro 3 and Lumia 735, both running Windows 10
Server: EUR (EUR GOLD)
Game connection: XBox, FB​

Recruitment code game 1: 1c8c00
​Recruitment code game 2:
ac808d
A Dragon for Every Occasion