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soukupmi

MVP / Dragon Elder

Windows Phone
Posts

1730

Join Date: Sat Dec 05, 2015 12:43 am

Matchmaker badge issue

Fri Apr 13, 2018 12:12 pm
As already described in the other thread viewtopic.php?f=2089&t=612905#p3217803 about the monthly dragon there is an issue with the WEEKLY dragon breeding.

I have the Sweet Treat, the Avocado and since today also the Astronaut dragon (i already got that one from another event in the past) in my habitats. Yet the Matchmaker badge (which should count the bred dotw) shows the progress with 0/10.

Ticket id is 15600065.
The description (like above) got me a "send screenshots to clarify" and (best response so far): "dotm and dotw are rare dragons, uneasy to get, keep trying if you don't get it the first time".

Is it intended that the first dragon of a kind doesn't count? This needs either clarification or a fix!
i don't want to have doubles in my collection just for the sake of a badge glitch
A dragon, a dragon,
I swear I saw a dragon....
Windows Lumia 650, Windows 10 mobile
Recruitment code: 1e1ec
Playing on Windows [EUR] since 16.1.2015
Top 40 Clan: Angel power (39/50)
- active players welcome
Join us at the Wiki - http://dragon-mania-legends-wiki.mobga.me/Main_Page
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AlexYs FromGameloft

Community Manager

Posts

7638

Matchmaker badge issue

Fri Apr 13, 2018 1:02 pm
Hi soukupm, it appears that the CC agent was a bit confused, apologies for that. Andras provided a Q&A straight from the devs on both the DOTW and DOTM badges: viewtopic.php?f=1804&t=615417

In any case, the devs are still looking for a fix for the badge issue. Once a solution has been found you'll be informed, either here and/or through Customer Care, as you have a pending CC ticket on this problem in the system.

Best regards,
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
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AlexYs FromGameloft

Community Manager

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7638

Matchmaker badge issue

Fri Apr 13, 2018 1:11 pm
Forgot to mention, in your example, Sweet Treat, Avocado should progress your Matchmaker badge. As for Astronaut Dragon, if it wasn't obtained through DOTW and after the introduction of the badge then it won't count. Hope this helps.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
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soukupmi

MVP / Dragon Elder

Windows Phone
Posts

1730

Join Date: Sat Dec 05, 2015 12:43 am

Re: Matchmaker badge issue

Fri Apr 13, 2018 10:27 pm
AlexYs FromGameloft wrote:
Forgot to mention, in your example, Sweet Treat, Avocado should progress your Matchmaker badge. As for Astronaut Dragon, if it wasn't obtained through DOTW and after the introduction of the badge then it won't count. Hope this helps.

The first wasn't, the second one hatched yesterday as dotw.
I was figuring that it might make a difference as I already have 1 and this is the second. Other players reported that though the first didn't count the second triggered a progress in the batch.

Thanks for your answer anyway
A dragon, a dragon,
I swear I saw a dragon....
Windows Lumia 650, Windows 10 mobile
Recruitment code: 1e1ec
Playing on Windows [EUR] since 16.1.2015
Top 40 Clan: Angel power (39/50)
- active players welcome
Join us at the Wiki - http://dragon-mania-legends-wiki.mobga.me/Main_Page
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BlackEmbers

Dragon Overlord

Windows PC
Posts

5363

Location

Australia

Re: Matchmaker badge issue

Sun Apr 15, 2018 12:02 am
I'd also like to add that multiple hatchings do not count either. I bred and hatched several Avocados in the week it was available to see if it the counter was just not applying the first one. But none counted at all.
No dragon shall be homeless by 2020!

The definition of insanity is doing the same thing over and over and expecting a different result.
Playing DML since April 2015 is probably not a very good sign, then.  :) 

Platform: Win   Server: EUR   06b4c
Catering officer aboard the Crazy Train.


 
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AlexYs FromGameloft

Community Manager

Posts

7638

Matchmaker badge issue

Mon Apr 16, 2018 2:29 pm
That's not right, BlackEmbers. the DOTW badge should count multiple bred + hatched Avocados. Although, I suspect that what is happening here is related to the issue at broad, which our team is still investigating. Nonetheless, I'm gonna send your findings to our developers, as maybe it can help with the ongoing investigation. Thanks.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
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bansheeat

Senior Member

Windows PC
Posts

487

Location

Vienna

Re: Matchmaker badge issue

Fri Apr 20, 2018 1:05 pm
I already bred Sweet Treat, Avocado, Astronaut and Go Green. Only Go Green counted for the Batch. Will the points for the missing 3 dragons also put to my Badge Counter ?
Code 1a29d6 Platform Windows 10 Server eur-gold
​Proud Member of the Clan "Devilspawn" - new Members welcome
My Dragons all Lvl.70 4 Star
Lantern, Planet, Guardian, Skeleton, Icecream, Hypnos,Stardust, Prairie, Wolf, Agave, Agent
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bansheeat

Senior Member

Windows PC
Posts

487

Location

Vienna

Re: Matchmaker badge issue

Sun Apr 22, 2018 4:01 pm
Today I looked at my Matchmaker Badge and the one Point I got was gone again :(
Code 1a29d6 Platform Windows 10 Server eur-gold
​Proud Member of the Clan "Devilspawn" - new Members welcome
My Dragons all Lvl.70 4 Star
Lantern, Planet, Guardian, Skeleton, Icecream, Hypnos,Stardust, Prairie, Wolf, Agave, Agent
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AlexYs FromGameloft

Community Manager

Posts

7638

Matchmaker badge issue

Tue Apr 24, 2018 3:11 pm
Hi bansheeat, the devs are still investigating the issue with the new badges that have been released in the most recent update, so I'm not positive about how the eventual fix will work. Will try to update you once I have new information on this matter. Thanks.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
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soukupmi

MVP / Dragon Elder

Windows Phone
Posts

1730

Join Date: Sat Dec 05, 2015 12:43 am

Re: Matchmaker badge issue

Sun Apr 29, 2018 6:56 am
Well, any news on this?
I'm still holding at 0/10.
A dragon, a dragon,
I swear I saw a dragon....
Windows Lumia 650, Windows 10 mobile
Recruitment code: 1e1ec
Playing on Windows [EUR] since 16.1.2015
Top 40 Clan: Angel power (39/50)
- active players welcome
Join us at the Wiki - http://dragon-mania-legends-wiki.mobga.me/Main_Page