Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
no avatar

LisaHebert

Junior Member

Windows PC
Posts

17

Gold opportunity

Fri Jan 19, 2018 7:41 pm
Hi, I partipating in the gold opportunity quest to get the envy dragon, i bought an island but did not get credit for the money spent. Don't know what happen but I know i did not get the credit.Any  help would be greatly appreciated.

Lisa Hebert
chuckandlisa@comcast.net
User avatar

soukupmi

MVP / Dragon Elder

Windows Phone
Posts

1803

Join Date: Sat Dec 05, 2015 12:43 am

Re: Gold opportunity

Fri Jan 19, 2018 10:10 pm
Are you an active vip?
This one is a vip event
A dragon, a dragon,
I swear I saw a dragon....
Windows Lumia 650, Windows 10 mobile
Recruitment code: 1e1ec
Playing on Windows [EUR] since 16.1.2015
Top 40 Clan: Angel power (39/50)
- active players welcome
Join us at the Wiki - http://dragon-mania-legends-wiki.mobga.me/Main_Page
no avatar

LisaHebert

Junior Member

Windows PC
Posts

17

Re: Gold opportunity

Fri Jan 19, 2018 11:36 pm
yes i am vip
User avatar

AlexYs FromGameloft

Community Manager

Posts

7641

Gold opportunity

Mon Jan 22, 2018 3:27 pm
Hey Lisa, you'll need to contact Customer Care for assistance regarding this matter (in-game, select Options icon in far upper right corner, then Customer Care). After submitting the form, you'll receive an auto-reply with your ticket ID (8-digit number) in the body of the message. If you don't get a prompt resolution, come back and post your ticket ID and I will try to speed-up the support process. Thanks.
Community Support Manager @ DML / MCVS / MLP
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.