Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
no avatar

LisaHebert

Junior Member

Windows PC
Posts

15

Gold opportunity

Fri Jan 19, 2018 7:41 pm
Hi, I partipating in the gold opportunity quest to get the envy dragon, i bought an island but did not get credit for the money spent. Don't know what happen but I know i did not get the credit.Any  help would be greatly appreciated.

Lisa Hebert
chuckandlisa@comcast.net
User avatar

soukupmi

MVP / Dragon Elder

Windows Phone
Posts

1618

Join Date: Sat Dec 05, 2015 12:43 am

Re: Gold opportunity

Fri Jan 19, 2018 10:10 pm
Are you an active vip?
This one is a vip event
Windows Lumia 650, Windows 10 mobile
Recruitment code: 1e1ec
Gameloft Player ID: 3g3ge
Playing on Windows [EUR] since 16.1.2015
Top 30 Clan: Angel power (41/50)
- daily players welcome
FB: Contact "Conny Weit"
no avatar

LisaHebert

Junior Member

Windows PC
Posts

15

Re: Gold opportunity

Fri Jan 19, 2018 11:36 pm
yes i am vip
User avatar

AlexYs FromGameloft

Community Manager

Posts

7631

Gold opportunity

Mon Jan 22, 2018 3:27 pm
Hey Lisa, you'll need to contact Customer Care for assistance regarding this matter (in-game, select Options icon in far upper right corner, then Customer Care). After submitting the form, you'll receive an auto-reply with your ticket ID (8-digit number) in the body of the message. If you don't get a prompt resolution, come back and post your ticket ID and I will try to speed-up the support process. Thanks.
Community Support Manager
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.