Having troubles in Dragolandia? Encountered a bug or experiencing technical difficulties? This is the place to report.
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Gaoul

Junior Member

Windows PC
Posts

2

In-game player name change

Tue Nov 14, 2017 1:01 am
I submitted ticket regarding name change that i tried to do. 
ID14633971
Name change is linked to xbox settings on windows 10 laptop. During some changes on hardware, i had to reinstall windows, and after instaling DML again, i didn't get my original acc instead i started fresh, and that fresh acc is connected with my fb account. After few days i managed to get my original acc back, but with xbox settings. In these settings i managed to change my xbox name, and when i got in DML, game accepted my new name. Problem is, only there can i see my changed name, not in actual game. In my clan i still have old xbox name.
I would like to have it change to new one.
Or if its possible to link my original game account with my fb account.
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AlexYs FromGameloft

Community Manager

Posts

7623

In-game player name change

Thu Nov 16, 2017 3:30 pm
Hi Gaoul, I'll let the customer care team know about your current issue to see if something can be done here. Cheers and please wait for our dedicated agents to reach out to you via email.
Community Support Manager
Please note that unsolicited private messages sent to me won't be answered.
Please use the appropriate sections of the forums or the Customer Care website.
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Gaoul

Junior Member

Windows PC
Posts

2

Re: In-game player name change

Fri Nov 17, 2017 2:36 am
Will do. Thank you for your time.