User avatar

rishadbdhiphop

Member

Windows PC
Posts

35

Mistakely Bought The Dread eye skin

Wed May 29, 2019 10:42 am
I Dont Wanted to buy the dread eye skin. I Was Checking Shop Hub And Mistakely Bought the D.eye Skin. I want my credits back i was saving my credits to buy Oni. I Lost 200credits.. I Want My Credits back please
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Lina FromGameloft

Community Manager

Windows PC
Posts

10

Mistakely Bought The Dread eye skin

Mon Jun 03, 2019 9:38 am
Hi, rishadbdhiphop!
Unfortunately, I'm not able to help you with this issue.
Please send a ticket directly to the Support Team (from your in-game button), so they can start a deeper check into your user account data.

Good luck!
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Krishbhagat

Junior Member

Google Play (Android)
Posts

1

I didn't receive the VIP box.

Fri Jun 28, 2019 12:37 pm
In global preparation I have spend rs. 799/- two times to purchase the vip box but didn't receive any vip box also it shows transaction is successful both the times but I didn't get any vip box and now I'm unable to claim the rewards in global preparation event. Please help.
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Lina FromGameloft

Community Manager

Windows PC
Posts

10

Mistakely Bought The Dread eye skin

Mon Jul 01, 2019 10:10 am
Hi Krishbhagat,

Please contact our Customer Care Team from your in-game button and explain your situation. They will help you out in this matter.

Cheers!
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Im2silent

Junior Member

Google Play (Android)
Posts

2

Re: Mistakely Bought The Meat Grinder skin

Tue Jul 30, 2019 12:33 pm
I accidentaly bought the skin and when I was looking around to see if i could hv bought anything I went and looked in the shop which was selling the weapon skin for 200 green credits.Plz help me I don't want that gun skin because I don't have it and I would like to get my green coins returned
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Lina FromGameloft

Community Manager

Windows PC
Posts

10

Mistakely Bought The Dread eye skin

Tue Jul 30, 2019 2:20 pm
Hi Im2silent,

Try contacting the Support Team and explaining you have an accidental purchase that you need to cancel. They should be able to help you out with this. :)

Good luck!
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Im2silent

Junior Member

Google Play (Android)
Posts

2

Can I please get a refund of 200 green credits.I accidentaly bought the meat grinder skin for the grinder and I do not want to keep it can I please get my credits refunded