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TSY

MVP

Apple (iOS)
Posts

543

Join Date: Sun Apr 14, 2013 12:42 pm

[Read Here] Bars Lost in Easter Ops

Fri Apr 26, 2019 4:50 am
Hey guys,

There’s now an issue in Easter Ops that if you use a Cryo-Shield to prevent your Bars from melting, you may probably lose all of them after the Shield is consumed, so please just spend as many Chocolate Bars as possible on Combat Eggs during the Shield time.

If you’ve run into this problem unfortunately, contact Customer Care via the in-game button, state how many Bars you’ve lost in the Comment section on the CC webpage and share your ticket ID with me below. I’ll try speeding the process up.

Thanks!
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haweris.warraich

Junior Member

Google Play (Android)
Posts

6

Re: [Read Here] Bars Lost in Easter Ops

Fri May 31, 2019 11:23 am
I used cyro shield for 12h for the 1st time and there were round about 13000 chocolate bars.....
And when the shield expired, all my chocolate bars were disappered.....
That's not fair....
Please help me.
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Medicine Head

Senior Member

Windows PC
Posts

323

Re: [Read Here] Bars Lost in Easter Ops

Fri May 31, 2019 8:08 pm
You had to eat them
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Lina FromGameloft

Community Manager

Windows PC
Posts

1

[Read Here] Bars Lost in Easter Ops

Mon Jun 03, 2019 9:28 am
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@Medicine Head funny, but the issue is serious.
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Lina FromGameloft

Community Manager

Windows PC
Posts

1

[Read Here] Bars Lost in Easter Ops

Mon Jun 03, 2019 9:31 am
Don't worry, haweris.warraich, we'll try to get this fixed for you ASAP! :)
Please follow TSY's instructions to contact the Support Team. In case you already have, please share your ticket ID with me, so I can check on the status of it.

Thank you for your patience!