no avatar

Chimera666

Junior Member

Apple (iOS)
Posts

2

Game crashes on me too.
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Lina FromGameloft

Community Manager

Windows PC
Posts

7

Hi guys,

I've seen multiple crashing reports. :( Unfortunately, there could be multiple reasons for this, but I can't help you out personally. I suggest you contact Customer Care from your in-game button and have them check your account in order to be able to offer a solution.
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MajorDanSTC

Junior Member

Windows PC
Posts

2

Lina FromGameloft,
The game is crashing right after loading, so they can't contact Customer Care from the in-game button. The game crashes before you can do anything immediately after loading up. Is there a link where we can contact Customer Care online outside the game?
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Qurikiss

Junior Member

Windows PC
Posts

4

I also had this a couple of times. But the problem went away by itself.
no avatar

Qurikiss

Junior Member

Windows PC
Posts

4

Maybe this is due to the fact that I changed my computer.
no avatar

Lina FromGameloft

Community Manager

Windows PC
Posts

7

Hi,

Here's a link you can access to contact Customer Care: https://support.gameloft.com/contactus? ... verify=yes.

If you give me your ticket ID after you receive it, I can maybe help speed things up a bit. :) So definitely drop me a message. ;)