no avatar

Hamza L

Junior Member

Windows PC
Posts

16

i need some help here

Wed Mar 13, 2019 8:17 pm
I don't understand I was playing the game normal this week but today I can't even play sometimes the game gets stuck on the loading page and sometimes the second that I join a match I get disconnected from the game I need some help here
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Lina FromGameloft

Community Manager

Windows PC
Posts

7

i need some help here

Thu Mar 14, 2019 2:37 pm
Hi Hamza,

Please check the following:
- your internet connection - it has to be at maximum strength (even try restarting your router);
- your firewall and/or anti-virus software - try temporarily disabling them;
- lastly, try uninstalling and re-installing the game again, but make sure you've saved your progress with your social account.

Keep me posted, please! :)
Hope this helps.