no avatar

Standupbloke

Junior Member

Google Play (Android)
Posts

6

Packs not appearing

Sun Feb 10, 2019 1:36 am
Hi
the last few days I have tried to open 6 weapon packs And 1 Armour pack. 
the one armour pack and 4 of the weapon packs I got the message " unable to process transaction please try again later"
these were purchased with coins.
(took my coins though) 😠
the other 2 weapon packs were from watching adds and never appeared for me to open. 
the only one which is working is combat packs.

ID: f1f5036 

regards
Brian
no avatar

Lina FromGameloft

Community Manager

Windows PC
Posts

10

Packs not appearing

Thu Feb 14, 2019 4:01 pm
Hi Brian,

Please use your in-game button to write a message to Customer Care. I think they can help clarify this.

Thanks!