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jayant.vg@gmail.com

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Windows PC
Posts

36

Re: i can't enter into the game

Thu Jan 17, 2019 6:24 pm
Dogtag:h8fgc0
Platform: Windows 10
TicketID:17554432

I connect from Bangalore, India.

There is one interesting observation:

Mostly the game crashes or hangs when I open the game in Maximized or Full-screen mode, I had to restart the game (not PC) more than 8-10 times. But when I open the game in Normal screen mode, mostly game opens (almost 8 out of 10 times)

I have also observed that many times the game crashes/hang in MP or after opening Daily Challenge Screen if the screen is maximized. But did not see this behavior in normal screen mode.
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SoldierMrT

Junior Member

Windows PC
Posts

11

Re: i can't enter into the game

Sat Jan 19, 2019 8:22 am
FYI, I'm back to full functionality - even MP games. (FWIW, my other GL game Asphalt 9 also fully op too). Thanks

Now, about getting Grinder back to its rightful place as the premier Time to Kill weapon of choice ...?
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Hamza L

Junior Member

Windows PC
Posts

16

Re: i can't enter into the game

Sat Jan 19, 2019 3:14 pm
lucky you, my game still lagging :(
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SoldierMrT

Junior Member

Windows PC
Posts

11

Re: i can't enter into the game

Sun Jan 20, 2019 11:04 am
nope, spoke too soon. gotta send in some dmp files now as MC5 (in fact both of my GL games) back to failing, [sigh]
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Hamza L

Junior Member

Windows PC
Posts

16

Re: i can't enter into the game

Sun Jan 20, 2019 3:26 pm
LOL that sad
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Vault

Junior Member

Windows PC
Posts

1

Re: i can't enter into the game

Sun Jan 20, 2019 7:09 pm
Hi guys,

The last two months I have the following problem. I can only join non-ranked and sb matches, but not ranked multiplayer matches. Having 2 paragon and one 7 vip account it is a bit frustrating....I am based in UK. Windows 10 .dt 1c7345.
I have opened a ticket and I am still waiting an answer, so I joined the forum to see my luck here.

Thanks.
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SoldierMrT

Junior Member

Windows PC
Posts

11

Re: i can't enter into the game

Mon Jan 28, 2019 12:46 am
FWIW an update to other Windows 10 (x64) PC users for poss solution.  Over last two weeks its been v frustrating not even being able to open the game, or it opens and then freezes.  A couple of times I got in and managed 2 or 3 MP games but it didnt seem to be anything to do w whatever I was doing and quite random: eg un/reinstalling; restarting; registry clean; WSReset.exe. And then would be unavail again for whole days.

Today, I managed to open the game and play MP matches, close the game and open again w full functionality x4 times in a row.  This is what I did FYI/FWIW:
1) Made sure Windows updates are up to date.
2) Uninstall the game
3) Run WSReset.exe - resets Windows Store link
4) Registry clean - I used Jetclean by BlueSprig which seemed to be the diff for me - I had used Wises before but todays solution proved workable only w Jetclean.  So, if you tried a reg clean already  and it didnt work, maybe use another?
5)  Restart PC
6) Reinstall & Launch

A couple of times it loaded a little slowly but closing the window and relaunching was fine.

Of course, this could all have possibly coincided with some GL fix in the background but like I said - steps 1-6 above all FYI/FWIW for other Win 10 PC users and at least get back to the daily rewards page whereas before it wasnt loading at all.  Good luck
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pryce

Junior Member

Windows PC
Posts

7

Re: i can't enter into the game

Thu Jan 31, 2019 7:43 am
hello this is pryce, 
I know there is a problem with hanging and crashing games, unable to open etc. i found a FIX for this problem and if you read this spread the word about the solution.
 
The problem is a windows update.. If you are unable to update through windows update then try the following:

download the ISO tool from https://www.microsoft.com/software-download/windows10.

Disable internet and your antivirus and run the tool.

Reboot from the ISO, connect to the internet and reset MC5 and re enable antivirus.

Disable BITS windows key+R services.msc --- background intelligent transfer service, disable.
(Doing this can help with lag)..

run mc5, enjoy

forgive the copy and paste of this reply but it might help someone. This is how i solved my dc, crash and hanging MC5.