no avatar

arif khan

Junior Member

Windows PC
Posts

16

hi
from the past week when ever i am in the middle of a match i get discounted from the game contioniouly i tried different service provider but the problem is still there
Dog Tag= 69ehgc
thanks
no avatar

Lina FromGameloft

Community Manager

Windows PC
Posts

2

Hello!

Can you tell me on which device are you playing? Your country too, so I can check for specific troubles in your area. :)

Let me know if you've tried doing this:

1. Turn off the device for a minute or two.
2. Turn on your device and see if the application works correctly.
3. Make sure your WiFi network is password protected so no one else is using it and reducing your bandwidth.
4. Make sure you do not have any streaming software running on your WiFi network.

This usually solves most problems of this type.
no avatar

arif khan

Junior Member

Windows PC
Posts

16

ya no one is using my wifi and most of the other games are working fine Fortnite i am in Pakistan. i am using windows PC.:)
thanks