Glitch?

I HAVE PROBLEM IN SHOP HUB U BOUGHT VICE FROM THE SHOP BUT IT DIDNT COME AND THE SHOP SAY ALREADY BOUGHT PLEASE HELP[

It's a skin for the Vice, not the actual weapon itself, which requires 30 blueprints to unlock. It says clearly that it's a Weapon Camo, not a weapon.

Let's be real though the price for that camo is ridiculous and you should get the gun....

Any prestige camo is a rip off.

[Gabriel from Gameloft]

Hi Xxislam_nxX, please contact Customer Care team via in game button and they will take a closer look into what happened.

Gabriel.... Are you a robot?

I think we solved this one also before you showed up with the automated response.

Technically, Gabriel is still new to this game, so what else could he say?
I thought all of his responses full of optimism about the future of this game were pretty clear on how much he knew and played this game?

Be gentle with the new lieutenant. We may need him when he gets higher up in rank.

Oh, we definitely will need him.

[Gabriel from Gameloft]

Hi HeadSPLATT, it is better for players to report this errors to Customer Care team so we can be aware of them and solve them in future updates. I am 100% human with no metal parts in my body

I'm not sure the double post confirms your statement "sir". Haha