Windows 10 crash issue

The game crashes after the gameloft logo

The game crashes after the gameloft logo

Does it crash everytime? I had that issue just yesterday in fact. Don't waste your time searching up resolutions, just reinstall it. You'll keep your data and the problem will be fixed.

Hello CH-04-0508,

I also recommend to reinstall the game.

Not sure if the game updated overnight or what. For weeks I've been unable to use explosives. It's not even an option. Emailed Gameloft and it's been weeks and that issue hasn't been fixed. 

Now I start the game and it gets to the main screen and freezes if I click anything then crashes. 

Uninstalled and reinstalled and it still does it. Oh well. Game was fun while it lasted.

[Lina FromGameloft]

Hi, jcalexander2018!

I informed the game team about your issue so they could check it out. Meanwhile, please also contact us by following this link: https://support.gameloft.com/contactus? ... verify=yes, as it might be necessary to share your crash logs and other technical details in order to enable the team to investigate your user account.

Please also share your previous ticket ID to also check the grenade issue.

Many thanks!

Failed to connect please check your internet connection and try again

I too am having this issue.  I was playing fine till yesterday.  It crashes after the logo as well.  I'm affraid to uninstall and resinstall because I don't know if mine will save.  I don't remember if I logged into anything?