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CH-04-0508

Junior Member

Posts

27

Windows 10 crash issue

Wed Feb 03, 2016 2:27 pm
The game crashes after the gameloft logo
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Thaddian

Junior Member

Posts

18

Location

Earth

Join Date: Tue Dec 15, 2015 4:00 pm

Re: Windows 10 crash issue

Thu Feb 04, 2016 3:26 am
CH-04-0508 wrote:
The game crashes after the gameloft logo

Does it crash everytime? I had that issue just yesterday in fact. Don't waste your time searching up resolutions, just reinstall it. You'll keep your data and the problem will be fixed.
Platform: PC
Rank: Lieutenant Colonel
K/D Ratio: 1.7
W/L Ratio: 2.3
Favorite Class: All of 'em.
Favorite Weapon: I can play like it's gun game. lol
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Stefan FromGameloft

Veteran

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2205

Join Date: Mon Apr 09, 2012 4:55 pm

Re: Windows 10 crash issue

Sun Feb 07, 2016 2:50 am
Hello CH-04-0508,

I also recommend to reinstall the game.
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jcalexander2018

Junior Member

Windows PC
Posts

3

Re: Windows 10 crash issue

Sat Jun 01, 2019 11:13 pm
Not sure if the game updated overnight or what. For weeks I've been unable to use explosives. It's not even an option. Emailed Gameloft and it's been weeks and that issue hasn't been fixed. 

Now I start the game and it gets to the main screen and freezes if I click anything then crashes. 

Uninstalled and reinstalled and it still does it. Oh well. Game was fun while it lasted.
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Lina FromGameloft

Community Manager

Windows PC
Posts

7

Windows 10 crash issue

Mon Jun 03, 2019 9:25 am
Hi, jcalexander2018!

I informed the game team about your issue so they could check it out. Meanwhile, please also contact us by following this link: https://support.gameloft.com/contactus? ... verify=yes, as it might be necessary to share your crash logs and other technical details in order to enable the team to investigate your user account.

Please also share your previous ticket ID to also check the grenade issue.

Many thanks!