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xtony

Junior Member

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4

Cant make in-apps purchase

Tue Oct 27, 2015 1:46 pm
First when i installed this game..i click shop and want to purchase..the game said im not download the game from playstore..then after i report on playstore mc5 section commend..ill be able to make in-apps purchase..after few weeks (today)..then i uninstall the game then re-install back the same error appear (not install mc5 from playstore..so i closed the game..enter the game back..boom nothing on shop..i can view random box..can view weapon class pack..i want to make purchase again and nothing wa appear on shop..i can click shop..but nothing was there..please fix it
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Stefan FromGameloft

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Join Date: Mon Apr 09, 2012 4:55 pm

Re: Cant make in-apps purchase

Wed Oct 28, 2015 2:08 am
Hello,

I am sorry to hear about this purchase issue.
Please contact us using the in-game Customer Care form and my colleagues will find a solution regarding this.

Have a nice day!
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xtony

Junior Member

Posts

4

Re: Cant make in-apps purchase

Wed Oct 28, 2015 5:09 am
I cant go to support section..the game always said no internet connection when im on coustmer care section..but my internet is fine
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Alexander_xGL

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753

Re: Cant make in-apps purchase

Wed Oct 28, 2015 12:21 pm
Tony, if that doesn't work, please try this one: http://support.gameloft.com/Home/SupportForm/321/
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xtony

Junior Member

Posts

4

Re: Cant make in-apps purchase

Fri Oct 30, 2015 5:03 am
Thanks..i already submit the report..also make a screen record video about the bug..iff you dont mind..i want share the link and you can watch it..sorry my english is not good..
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xtony

Junior Member

Posts

4

Re: Cant make in-apps purchase

Fri Oct 30, 2015 5:08 am
https://youtu.be/xcojiVYAuig

I upload it to youtube..hope you can fix it soon..because i realy love this game and i feel worth iff i spent money on it..thanks you