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kable1299

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Taiwan

Question about restoring progress

Thu Oct 15, 2015 1:42 pm
I'm curious, how often do the save files at Gameloft get updated? And does connecting to G+/FB update the save files? Almost every time (except once) they restore my account the save file is like from at least one week ago.
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Aarif

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32

Re: Question about restoring progress

Fri Oct 16, 2015 3:40 am
My still doesn't restore they yet.totally garbage service from gameloft cc who didn't care about their customers like me waiting for weeks to get his 111 level progress back ! Wat i only got is YOUR TICKET IS ESCALATED,SORRY FOR THE INCONVIENIENCE and Autoreply
.TICKET ID is 10694508 so
please help me asap
ΛΛRIF™
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kable1299

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734

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Taiwan

Re: Question about restoring progress

Sun Oct 18, 2015 12:06 pm
...
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Stefan FromGameloft

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Join Date: Mon Apr 09, 2012 4:55 pm

Re: Question about restoring progress

Fri Oct 30, 2015 1:49 am
Hi kable1299,

The authentication with the Facebook account is required so our servers can identify your account id in our servers. So the progress it should update every time you have an internet connection.
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Stefan FromGameloft

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Join Date: Mon Apr 09, 2012 4:55 pm

Re: Question about restoring progress

Fri Oct 30, 2015 1:49 am
Hi Aarif,

Your ticket is incorrect please verify again.