no avatar

Abussos

Junior Member

Posts

2

No load

Sat Oct 10, 2015 10:53 am
Hello,
Since  3 of October the game don't load ... I play on Windows 10 (by PC)
How to repare this?
(sorry for my english ...)
User avatar

Herp Derp

Veteran

Posts

1150

Join Date: Fri Jul 03, 2015 3:54 am

Re: No load

Sun Oct 11, 2015 4:28 am
That happens sometimes, just close it and wait 30-60 minutes.
Image
no avatar

jensjep

Junior Member

Posts

1

Re: No load

Mon Oct 19, 2015 8:20 am
I have same issue as OP. Doesn't help to wait. I have 2 PCs with Windows 10 and both have this issue. I try to start the game each day (different times), but already at 'Loading player profile' it gets stuck with 'Error, No connection'. I also have a Lumia smartphone with Windows 8.1, and here MC5 works almost everytime I try. I use same account (both Microsoft and game account) on all devices

I have a suspicion that the MC5 app for Windows 10 is outdated and need update (because the 'new features' mentioned in Store does not include the features of the newest app for my Windows 8.1 phone). Therefore I tried to remove and reinstall the app on one of the PCs, but it is still the same. Except that now it starts with the introduktion video for new players, but still never gets to the menus because of the connection error.

Please confirm if it is a version mismatch, and how to correct this.
Are anyone playing on Windows 10 now, where it works?