User avatar

Samsoldier

Member

Posts

53

I am reset:( -level120...help!!

Thu Oct 08, 2015 2:59 am
I have been reset for the second time.1st it was from level 120 and now from 49.myac address is 80:6c:1b:94:ae:82.My ticket ids are 10662961,10661636,10658868,10653529,10642259.I had complained a lot of times from my browser but ur representative told me to fill contact form from the game..but I wasn't able to fill it from the game as it was coming select sub issue ..but the sub issue field was not seen anywhere.pls help me:(
User avatar

Samsoldier

Member

Posts

53

Re: I am reset:( -level120

Thu Oct 08, 2015 3:00 am
I hope to get my progress back like other guys do:(
User avatar

Alexander_xGL

Veteran

Posts

753

Re: I am reset:( -level120...help!!

Thu Oct 08, 2015 10:44 am
Escalated, sorry for the wait.
User avatar

Samsoldier

Member

Posts

53

Re: I am reset:( -level120...help!!

Thu Oct 08, 2015 5:53 pm
I think I have mentioned that I have got multiple ticket ids already which I got after filling multiple contact forms of course. So no point in sending me the link for filling another contact form.anyways thanks
User avatar

Alexander_xGL

Veteran

Posts

753

Re: I am reset:( -level120...help!!

Fri Oct 09, 2015 9:51 am
Understood, but please allow some time for CC to investigate. Opening more only confuses the situation. Thanks for understanding.
User avatar

Samsoldier

Member

Posts

53

Re: I am reset:( -level120...help!!

Fri Oct 09, 2015 11:15 am
OK I'll not use the account which is reset  temporarily.Any idea how long will it take?..thank you for ur follow up:)