User avatar

Vegetto_X7

Member

Posts

37

Re: PROGRESS RESET? Please post here

Sat Oct 17, 2015 4:33 pm
36 hours have past but still no response from CC ,are they sleeping or what.  3 resets in 9 days great work.I am starting to think that u r doing this on purpose.Every time this account reset happens I lose 1 or 2 days of my 1 month power user and tokens as well but guess what u guys never compensate and your sorry does everything .That is so nice of u..In this 1 month power user I have already lost around 7 days due to resets.I again contacted them  and as usual I got a new ticket id.Here's the ticket id 10719661.If anyone of the CC r active then restore it.
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Deanz

Junior Member

Posts

3

Re: PROGRESS RESET? Please post here

Sun Oct 18, 2015 2:15 pm
Im reset for 7 time..im level 120 ..i want my account back now..
my team need me in squad battle event..be aleart plzz..7 time u reset me WTF my id 10710910
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Vegetto_X7

Member

Posts

37

Re: PROGRESS RESET? Please post here

Sun Oct 18, 2015 4:23 pm
Deanz wrote:
Im reset for 7 time..im level 120 ..i want my account back now..
my team need me in squad battle event..be aleart plzz..7 time u reset me WTF my id 10710910

 

They don't even listen and Our community manager here visits the page after 3 or 4 days so what can u expect.
And today I got an email from CC saying account is restored but when I checked its same at lvl 1.So again I contacted them and again the same old thing , they gave me a new ticket id 10719661.
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jairaj

Junior Member

Posts

6

Re: PROGRESS RESET? Please post here

Mon Oct 19, 2015 4:39 am
ticket id:10712381........please help us boss......gameloft is also well known for compensating......i am very optimistic.....hoping and waiting forur help....real quick!
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Alexander_xGL

Veteran

Posts

753

Re: PROGRESS RESET? Please post here

Mon Oct 19, 2015 10:59 am
Hey everyone, all tickets have been escalated, please have some patience and don't open any more tickets in the meantime.

TO CLARIFY: Veteran was only awarded to users who play the game since before the second update. If you get it now, it's because of a glitch we're looking to fix. Thanks for understanding.
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WaRRaY

Junior Member

Google Play (Android)
Posts

23

Re: PROGRESS RESET? Please post here

Mon Oct 19, 2015 1:45 pm
Alexander Gameloft wrote:
Hey everyone, all tickets have been escalated, please have some patience and don't open any more tickets in the meantime.
 

is this ok for MC4 players too? (because there is no activity from the team on this part of the forum)
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Windu_Wibowo

Junior Member

Posts

2

Re: PROGRESS RESET? Please post here

Mon Oct 19, 2015 4:18 pm
My email is r.windu.w@gmail.com (user windu_wibowo) i cant submit complain in customer care (in game)
Please to fix isue im level 61 on platinum league III. but now im reset to level 1 again..help me dear admin
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Vegetto_X7

Member

Posts

37

Re: PROGRESS RESET? Please post here

Mon Oct 19, 2015 6:54 pm
You say that u escalated our tickets yesterday but still my account is not restored. Any response would be helpful.Maybe I need to remind again that it has been 4 days and still I'm waiting for a response.
Ticket id 10719661.
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Rajaks

Junior Member

Posts

5

Re: PROGRESS RESET? Please post here

Tue Oct 20, 2015 6:29 am
progress LLost again , no one replying me its lost 1-2month ago but didn't got a single reply .

My ticket ID is 10495792

Got this automated message on 9th sep 2015
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Rajaks

Junior Member

Posts

5

Re: PROGRESS RESET? Please post here

Tue Oct 20, 2015 12:18 pm
One more id reset 2 week ago .

Ticket id - 10710469
G+ is akshitraj.mfp@gmail.com

It was reset 19th times .
I don't why gameloft love to reset me