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KeshavMishra

Junior Member

Posts

1

I had installed ''[img]C:\Users\Madhu\Pictures\Screenshots[/img]Modern Combat 5 Blackout'' on my Windows 10 PC and when I opened it it shows ''SCREEN SIZE IS NOT VALID. PLEASE CHANGE IT TO CONTINUE PLAYING.''
​I have tried all the resolutions provided with my laptop but it doesn't work.
Then I uninsalled the game.
​After 2-3 days I re-installed the game through Windows Store but it still shows the text that I have described above.
​I have also provided a Screenshot to make my problem more understandable.[img]C:\Users\Madhu\Pictures\Screenshots[/img]
​Please solve my issue.
​I want to play the Game because I love ''Modern Combat 5 Blackout.​''
User avatar

AlexYs FromGameloft

Community Manager

Posts

7337

Hello KeshavMishra, could you please check that you have the latest Windows updates installed on your device? In addition to this also ensure that you're using the most recent graphics drivers (nvidia/amd/intel) that are available for download on the manufacturer support website. If you've already done all the above and the issue is still persisting please consider opening a trouble ticket with Customer Care: http://support.gameloft.com/Home/SupportForm/321/. Best regards.
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NightCandle

Junior Member

Windows PC
Posts

1

I have the same problem.. 
i installed 3 times and the same issue remains coming. 
I have the latest windows 10 updates . but hopeless to run the gmae. 
Please help. 
Thanks.
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jayant.vg@gmail.com

Member

Windows PC
Posts

88

Try running the game in full screen mode.
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Jane1111R

Junior Member

Windows PC
Posts

3

I tried many pieces of advice but nothing worked for me, but I think I have a more unique problem cause I have this three-screen system. Don't get me wrong, the system is amazing especially for someone that loves to travel but works in programming and needs more desktop space. I got the Ofiyaa Tri Screen last year as a present for myself for my birthday and I'm just obsessed with the whole set-up. It's sometimes hard to figure out the proper resolution like now, but it's all completely worth it, no question. I wouldn't be able to work so easily everywhere if I just had the one monitor from my laptop with me.